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(58) Get FBT MCF Order Status

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TikTok Shop / profile.tiktok.docs_api
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发布版本
cn-20260909-2
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zhuge/sourceplatform/tiktok_shopaudience/developercategory/api_doctopic/compliancetopic/developer

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§1 (58) Get FBT MCF Order Status

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§2 Trigger scenario

Trigger scenario

This webhook is triggered when the FBT multi-channel-fulfillment order status has changed/updated.

Prerequisite: The Fulfilled by TikTok(FBT) Info API scope is enabled in Partner Center. For more information, refer to Access Scope.

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§3 Data business parameters

Data business parameters

PropertiesTypeExampleProperties description
typeint58The ID of the webhook type.
tts_notification_idstring7327112393057371910The ID of the notification.
seller_open_idstringVIyStQAAAADCBQ40s4TzOSSOEIW-bM5O9cod3vK8OytW8m-bnBYlXwThe open_id of the seller. For more information, refer to Authorization overview.
timestampint1644412885The UNIX timestamp when this webhook was triggered.
data
mcf_orderobjectMCF order information
>external_order_idstringshopify202208291503530001100220033The corresponding order ID in your OMS.
>mcf_order_idstring7136104329798256386A unique ID that identifies different MCF orders
>consign_orders[]objectOnce the order has been shipped, the consign_orders field will display the consignment details of the order.
>>idstringOBF12345678consign order unique id
>>tracking_numberstringTN87654321The tracking number of this consign order. If the order has not yet been handed over to the logistics carrier, this field may be a null value.
>>statusstringprocessingThe status of this consign order Possible Status Enumerations 1. SHIPPED - Order has been shipped out from the warehouse 2. HANDOVER - Order has been received by the logistics carrier and is in transit 3. CLOSED - Order has been closed 4. LOST - Order is lost 5. DAMAGE - Order is damaged 6. COMPLETED - Order has been completed 7. ABNORMAL - There is an issue related to this order and cannot be fulfilled.
>>goods[]objectThe goods id and quantity in this consign order.
>>>idstring1231231Identifier for goods generated by Fulfilled by TikTok systemgoods id
>>>quantityint161The goods quantity in this consign order
>is_platform_closedstringtrueThis field indicates whether a consign order has been canceled by the FBT platform. If the value is true, it means the order has been canceled by the platform; if it is false, it means the order has been canceled by your OMS.
>issuestringLack of inventoryThis field displays the reason for order stalling. When a consign order is in an abnormal status (such as ABNORMAL, LOST, etc.), specific issue reasons will be shown here.
>shipping_providerobjectThe shipping carrier detailed information of this consign order. If the order has not yet been handed over to the logistics carrier, this field may be a null value.
>>idstring7345645330412603141The shipping carrier unique id.
>>namestringUPSThe shipping carrier name.
>create_timeint641661756811The time when the mcf order is created
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§4 Event example

Event example

{
  "type": 58,
  "creator_open_id": "VIyStQAAAADCBQ40s4TzOSSOEIW-bM5O9cod3vK8OytW8m-bnBYlXw",
  "tts_notification_id": "7327112393057371910",
  "timestamp": 1644412885,
  "data": {
    "mcf_order": {
      "external_order_id": "shopify202208291503530001100220033",
      "mcf_order_id": "7136104329798256386",
      "consign_orders": {
        "id": "OBF12345678",
        "tracking_number": "TN87654321",
        "carrier": "USPS",
        "status": "processing",
        "goods": {
          "id": "1231231",
          "quantity": 1
        }
      },
      "create_time": 1661756811
    }
  }
}
#