Upload Buyer Messages Image

资料正文

§1 Path: /customer_service/202309/images/upload

§2 Method: [POST]

§3 Function Description

You must use this API to upload the image first, before sending an image as a message using Send Message.

§4 Common Parameters

For common parameters, refer to How to call TikTok Shop APIs - Common Parameters

Properties	Location	Type	Require	Sample	Properties description
shop_cipher	query	string	Y	GCP_XF90igAAAABh00qsWgtvOiGFNqyubMt3	Use this property to pass shop information in requesting the API. Failure in passing the correct value when requesting the API for cross-border shops will return incorrect response.
Get by API Get Authorization Shop
content-type	header	string	Y	multipart/form-data	Allowed type: multipart/form-data

§5 Request Query Parameters

Properties	Type	Require	Sample	Properties description
app_key	string	Y	38abcd	Every single app will have a unique key. Please use the specific key assigned to your app.
sign	string	Y	5361235029d141222525e303d742f9e38aea052d10896d3197ab9d6233730b8c	Signature generated by gen algorithm. When you send API requests to TTS, you must sign them so that TTS can identify the senders.
timestamp	int	Y	1623812664	Unix timestamp GMT (UTC+00:00). This timestamp is used across all API requests. Developers can use this convert to local time.

§6 Request Body Parameters

Properties	Type	Require	Sample	Properties description
data	file	Y	[binary data]	The format of the image must be jpg, gif, webp, or png. The size of the image must not exceed 10MB.

§7 Request Sample

Query

https://open-api.tiktokglobalshop.com/customer_service/202309/images/upload?app_key=123abc&sign=5361235029d141222525e303d742f9e38aea052d10896d3197ab9d6233730b8c&timestamp=1625484268&shop_cipher=ROW_RHkDDABBAAB8tKAVoAqsMTjsQZFLyNfY

§8 Response Parameters

Properties	Type	Sample	Properties description
code	int	0	The success or failure status code returned in API response.
message	string	Success	The success or failure messages returned in API response. Reasons of failure will be described in the message.
request_id	string	202203070749000101890810281E8C70B7	Request log
data	object		Specific return information
^url	string	https://p16-oec-va.ibyteimg.com/tos-maliva-i-o3syd03w52-us/2ca53c34ad8443e6b39f4e0153d3aed4~tplv-o3syd03w52-origin-image.image?from=1320446476	Image URL

^width	int	1280	Image width
^height	int	720	Image height

§9 Response Sample

{"code":0,"data":{"url":"https://p16-oec-va.ibyteimg.com/tos-maliva-i-o3syd03w52-us/2ca53c34ad8443e6b39f4e0153d3aed4~tplv-o3syd03w52-origin-image.image?from=1320446476","width":1280,"height":720},"message":"Success","request_id":"202203070749000101890810281E8C70B7"}

§10 Error Code

For common error codes, refer to How to call TikTok Shop APIs - Common Error Code

Code	Message
45101001	Internal error. Please try again later or contact the technical support team for help.
45101008	Internal error. Please try again later or contact the technical support team for help.
36009003	Internal error. Please try again. If the issue persists after multiple attempts, please contact platform support.