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What should I do if I encounter the error "Buyer hasn’t completed pre-authorization yet." when calling the "v2.logistics.ship_order" API?

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§1 What should I do if I encounter the error "Buyer hasn’t completed pre-authorization yet." when calling the "v2.logistics.ship_order" API?

What should I do if I encounter the error "Buyer hasn’t completed pre-authorization yet." when calling the "v2.logistics.ship_order" API?

Please refer to the announcement about the new "order_status": "PENDING" and update your system to recognize this status.

For TW CB orders, if the "order_status" is "PENDING" with "pending_terms": "KYC_PENDING", please remind buyers to complete pre-authorization. Once completed, the "order_status" will update to "READY_TO_SHIP".

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