v2.product.get_item_violation_info

stable本次发布有变化全部展示

来自 Shopee 官方资料快照 · 2026-09-06 12:14:38

打开官方原文 ↗

当前资料结构化阅读页
固定快照已留存，可追溯
官方原文可核对

查看技术与溯源信息

平台 / profile: Shopee / profile.shopee.api_reference
语言: en-US
发布版本: cn-20260909-2
标签: zhuge/sourceplatform/shopeeaudience/developercategory/api_doctopic/apitopic/developer

资料正文

§1 v2.product.get_item_violation_info

get item violation info

§2 Overview

Overview

Field	Value
Module	Product
API type	Shop
HTTP method	GET
Path	/api/v2/product/get_item_violation_info
Production URL	https://partner.shopeemobile.com/api/v2/product/get_item_violation_info
Sandbox URL	https://partner.test-stable.shopeemobile.com/api/v2/product/get_item_violation_info
Permission	ERP System; Seller In House System; Product Management; Swam ERP

§3 Request parameters

Request parameters

Name	Type	Required	Sample	Description
item_id_list	int[]	Yes	[34001,34002]	item_id list; limit [0,50]

§4 Response parameters

Response parameters

Name	Type	Sample	Description
error	string		Indicate error type if hit error. Empty if no error happened.
message	string		Indicate error details if hit error. Empty if no error happened.
warning	string		Indicate waring details if hit waring. Empty if no waring happened.
request_id	string		The identifier for an API request for error tracking.
response	object
response.item_list	object[]
response.item_list.item_id	int	3400133011	Shopee's unique identifier for an item.
response.item_list.item_name	string	test	Name of the item.
response.item_list.item_status	string	BANNED	Enumerated type that defines the current status of the item. Applicable values: NORMAL, BANNED, UNLIST, SELLER_DELETE, SHOPEE_DELETE, REVIEWING.
response.item_list.deboost	boolean	true	If deboost is true, means that the item's search ranking is lowered.
response.item_list.item_status_details	object[]
response.item_list.item_status_details.violation_type	string	Prohibited Listing	Violation types defined by Shopee. Applicable values: Prohibited Listing; Counterfeit and IP Infringement; Spam; Inappropriate Image; Insufficient Information; Mall Listing Improvement; Other Listing Improvement
response.item_list.item_status_details.violation_reason	string	License Reason	The reason for violation.
response.item_list.item_status_details.suggestion	string	Upload license	Shopee provides you with suggestions for modifying items.
response.item_list.item_status_details.fix_deadline_time	timestamp	1705227588	Action required deadline. Empty if no deadline.
response.item_list.item_status_details.update_time	timestamp	1705054788	Latest update time.
response.item_list.deboost_details	object[]
response.item_list.deboost_details.violation_type	string	Prohibited Listing	Violation types defined by Shopee. Applicable values: Prohibited Listing; Counterfeit and IP Infringement; Spam; Inappropriate Image; Insufficient Information; Mall Listing Improvement; Other Listing Improvement
response.item_list.deboost_details.violation_reason	string	Wrong Category	The reason for violation.
response.item_list.deboost_details.suggestion	string	The item is in wrong category, please update to the suggested_category	Shopee provides you with suggestions for modifying items.
response.item_list.deboost_details.suggested_category	object[]
response.item_list.deboost_details.suggested_category.category_id	int	107478	ID for Shopee suggested category.
response.item_list.deboost_details.suggested_category.category_name	string	Personal Care	Default name for Shopee suggested category.
response.item_list.deboost_details.fix_deadline_time	timestamp	1705202227	Action required deadline. Empty if no deadline.
response.item_list.deboost_details.update_time	timestamp	1704943027	Latest update time.
response.item_list.fail_error	string		Indicate error type if one element hit error.
response.item_list.fail_message	string		Indicate error details if one element hit error.

§5 Common parameters

Common parameters

Name	Type	Sample	Description
partner_id	int	1	Partner ID is assigned upon registration is successful. Required for all requests.
timestamp	timestamp	1610000000	This is to indicate the timestamp of the request. Required for all requests. Expires in 5 minutes.
access_token	string	c09222e3fc40ffb25fc947f738b1abf1	The token for API access, using to identify your permission to the api. Valid for multiple use and expires in 4 hours.
shop_id	int	600000	Shopee's unique identifier for a shop. Required param for most APIs.
sign	string	e318d3e932719916a9f9ebb57e2011961bd47abfa54a36e040d050d8931596e2	Signature generated by partner_id, api path, timestamp, access_token, shop_id and partner_key via HMAC-SHA256 hashing algorithm. More details: https://open.shopee.com/documents?module=87&type=2&id=58&version=2

§6 Response sample

Response sample

§7 JSON

JSON

{
    "message": null,
    "request_id": "3cc224310e5b57eeb70a9b202ba5d341",
    "response":{
        "item_list":[
            {
                "item_id": 800903588,
                "item_name":"testing product",
                "item_status":"BANNED",
                "deboost":true,
                "item_status_details":[
                    {
                        "violation_type":"Prohibited Listing",
                        "violation_reason":"License Reason",
                        "suggestion":"Upload license",
                        "update_time": 1705054788,
                        "fix_deadline_time": 1705227588
                    }
                ],
                "deboost_details":[
                    {
                        "violation_type":"Prohibited Listing",
                        "violation_reason":"Wrong Category",
                        "suggestion":"The item is in wrong category, please update to the suggested_category",
                        "suggested_category":[
                            {
                                "category_id":100005,
                                "category_name":"Health"
                            },
                            {
                                "category_id":107478,
                                "category_name":"Personal Care"
                            }
                        ],
                        "update_time": 1704943027,
                        "fix_deadline_time": 1705202227,
                    }
                ]
            }
        ]
    }
}

§8 Error example

Error example

§9 JSON

JSON

Fail：
{
    "error": "error_param",
    "message": "Request items over limit, should be less than 50",
    "request_id": "e18d6d920680f0ddabf1a9cd7f2d5141"
}

Partial Fail: 
{
    "message": null,
    "request_id": "80e9cf02db62236d9c05834a5e466a41",
    "response": {
        "item_list": [
            {
                "item_id": 843025868,
                "item_name": "item 39 test",
                "item_status": "BANNED",
                "deboost": false,
                "item_status_details": [
                    {
                        "fix_deadline_time": 1705228281,
                        "suggestion": "Upload license",
                        "update_time": 1705055481,
                        "violation_reason": "License Reason",
                        "violation_type": "Prohibited Listing"
                    }
                ]
            }
            {
                "item_id": 843024518,
                "fail_error": "error_param",
                "fail_message": "Invalid request item_id"
            },
            {
                "item_id": 43026711,
                "fail_error": "error_param",
                "fail_message": "Invalid request item_id"
            }
        ]
    }
}

§10 Errors

Errors

Error	Description	Solution
error_data	parse data failed
error_data	data not exist
error_param	parameter invalid
error_param	The information you queried is not found.
error_param	Wrong parameters, detail: {msg}.
error_server	Something wrong. Please try later.
error_shop	shopid is invalid
error_param	request not from gateway
error_inner	System error, please try again later
error_param	Invalid request item_id
error_param	The item_id_list is required
error_param	Request items over limit, should be less than 50
error_param	item_status does not match latest violation

§11 Common errors

Common errors

Error	Description	Solution
error_auth	partner_id is invalid
error_auth	The App is deleted, and you'll be unable to make any API call.
error_auth	App developer’s permissions for authorizations have been restricted. If you’re a seller, contact the developer for more information. If you’re the developer, refer to the Open Platform Console for details.
error_param	There is no partner_id in query.
error_param	Invalid partner_id.
error_param	no timestamp
error_param	Invalid timestamp
error_param	There is no sign in query.
error_sign	Wrong sign.
invalid_partner_id	Invalid partner_id, please have a check.
error_auth	No permission to current api.
error_api_call_restricted	The App permission for api call have been restricted. If you’re a seller, contact the developer for more information. If you’re the developer, refer to the Open Platform Console for details.
api_suspended	The API is offline. Please call v2 API instead.
error_limit	The total API call number made by your APP has reached the daily API call limit, please try again after 00: 00 (UTC+08:00)
error_rate_limit	Too many requests. You have reached the rate limit. Please try again later.
source_ip_undeclared	Request Source IP ({ip}) is undeclared. Please declare all your IP addresses in the Shopee Open Platform Console > App list > IP Address Whitelist
error_param	Permission denied. This API is currently offline or the request path is incorrect.
error_param	Partner_id is invalid, should be an integer between 0 and 4294967295.
error_param	no timestamp.
error_param	Timestamp is invalid, should be an integer between 0 and 4294967295.
error_param	Timestamp is expired.
error_partner_key_expired	Your API partner key has expired, please reset the Live API Partner Key in Console to get a new valid partner key to call open api.
error_api_permission	This app type has no permission to this API.
error_param	There is no access_token in query.
error_auth	Invalid access_token.
error_auth	Invalid partner_id or shopid.
shop_no_linked	Partner and shop has no linked.
shop_banned	The shop account has been banned. Permissions for shop authorization and API calls have been suspended until the shop account is restored.
invalid_acceess_token	Invalid access_token, please have a check.
partner_shop_no_link	Invalid partner_id or shop_id, please have a check.
error_ashop_api_permission	The shop is Affiliate shop has no permission to call this API.
error_kyc_auth	No permission. Please inform the seller to complete the Seller Registration on Shopee Seller Center first, then this shop can call for this API.
error_auth	System error, please try again later.
error_param	There is no shop_id in query.
error_param	shop_id is invalid, should be an integer between 0 and 4294967295.

§12 Update log

Update log

Date	Change
2024-01-18	New API

这条内容对你有帮助吗？