[Important] About Ending Maintenance for Sandbox and Upgrading to Sandbox V2

Dear Developers,

To improve the long-term testing experience in the Sandbox environment (hereinafter referred to as V1), we have created a new sandbox called Sandbox V2 (hereinafter referred to as V2). During the testing phase, V2 operates under a whitelist system, accessible only to selected developers, to gradually verify its stability and compatibility. Current evaluations show that Sandbox V2 greatly exceeds V1 in stability, maintainability, and performance. It better supports developers testing core scenarios such as product management, order management, and logistics fulfillment. As a result, we have decided to open Sandbox V2 to all developers.

Key changes to note after the upgrade:

Data in the V1 sandbox cannot be transferred to the new sandbox. After upgrading, all data in the V1 sandbox will be lost. Please note:

Data in the sandbox v1 will be fully deleted.
Recreate test accounts, products, and orders in the new V2 sandbox.
Update your Test Partner ID and Test Partner Key. The Request URL for the V2 Sandbox API will also be updated.

For detailed operational steps, please consult our test guide documentation: https://open.shopee.com/developer-guide/644. We plan to perform this switch on September 15th, when you will be able to use our new sandbox version in the OP console. Below is an overview of the changes in Sandbox V2.

Sandbox V2 Update Log:

Surroundings	Sandbox V1	Sandbox V2
Test URL	https://partner.test-stable.shopeemobile.com	https://openplatform.sandbox.test-stable.shopee.sg
Test URL（Chinese Mainland）	https://partner.test-stable.shopeemobile.cn	https://openplatform.sandbox.test-stable.shopee.cn

Sandbox V2 Support Scope:

Portal	Modules	Features	Remark
Console	Shop	Create test shop account
Console	Order	Create test order
Console	Push	Push test data
Seller Center	Product	Create and manage the global SKU
Seller Center	Product	Publish and manage the shop SKU
Seller Center	Order	Order
Seller Center	Order	Ship Order	Printing AWB in Seller Center is not currently supported. Please use the Open API for printing.
Open API	Product	All APIs	Can Be Called via the API Test Tools in the Console You can also call it yourself using the Regions： https://openplatform.sandbox.test-stable.shopee.sg/. Chinese Mainland： https://openplatform.sandbox.test-stable.shopee.cn/.
Open API	Global Product	All APIs
Open API	Media Space	All APIs
Open API	Order	All APIs
Open API	Logistics	All APIs
Open API	First Mile	All APIs
Open API	Shop	All APIs
Open API	Merchant	All APIs
Push			Supports receiving partial push test data. For details, refer to the Sandbox Push Mechanism Support Scope.

(If you need additional features supported by the sandbox, please submit a support ticket with your specific use case and requirements.)

Sandbox Push Mechanism Support Scope：

Push Category	Push Mechanism	Push Code
Product Push	banned_item_push	6
Product Push	reserved_stock_change_push	8
Product Push	video_upload_push	11
Product Push	brand_register_result	13
Product Push	violation_item_push	16
Product Push	shopee_auto_correct_item_push	17
Product Push	item_price_update_push	22
Product Push	item_scheduled_publish_failed_push	27
Order Push	order_trackingno_push	4
Order Push	order_status_push	3
Order Push	shipping_document_status_push	15
Order Push	booking_status_push	23
Order Push	booking_trackingno_push	24
Order Push	booking_shipping_document_status_push	25
Order Push	package_fulfillment_status_push	30
Order Push	courier_delivery_binding_status_push	37
Marketing Push	promotion_update_push	9
Marketing Push	item_promotion_push	7
Shopee Push	shop_authorization_push	1
Shopee Push	shop_authorization_push	2
Shopee Push	shopee_updates	5
Shopee Push	shop_penalty_update_push	28
Webchat Push	webchat_push	10
Return Push	return_updates_push	29
Fulfillment by Shopee Push	fbs_sellable_stock	36
Fulfillment by Shopee Push	fbs_br_invoice_error_push	33
Fulfillment by Shopee Push	fbs_br_block_shop_push	34
Fulfillment by Shopee Push	fbs_br_block_sku_push	35
Fulfillment by Shopee Push	fbs_br_invoice_issued_push	31
Fulfillment by Shopee Push	fbs_br_shop_enrollment_status_push	32

Note: Some modules are unavailable in the sandbox, so you can only test the push message.

If you encounter sandbox issues, please submit a Ticket for assistance.

尊敬的开发者，

为提升Sandbox（以下称 V1）环境的测试长期体验，我们构建了一个新的沙箱环境 Sandbox V2（以下称V2）。在测试阶段，V2 环境采取白名单机制，仅向部分开发者开放，以便逐步验证其稳定性与兼容性。当前已经验证 Sandbox V2 在稳定性，可维护性和性能方面均显著优于 V1。可以更好的支持开发者测试核心心场景，例如：商品管理、订单管理、物流发货等，因此我们决定全量开放Sandbox V2。

升级后需注意的主要变化：

V1沙箱中的数据无法与新沙箱互通，升级后V1沙箱数据均不会保留，您需要注意：

旧沙箱中的数据将被完全删除。
在V2新沙箱内重新创建测试账号、商品和订单。
更新您的 Test partner ID 和Test Partner Key ，V2 Sandbox API的 Request URL也会更新。

具体操作步骤请参考我们的测试指引文档：https://open.shopee.com/developer-guide/644

我们计划在9月15日进行本次切换，届时您将可以在OP console中体验我们的新版沙箱。以下为Sandbox V2 变化简介：

Sandbox V2 变更内容

Surroundings	Sandbox V1	Sandbox V2
Test URL	https://partner.test-stable.shopeemobile.com	https://openplatform.sandbox.test-stable.shopee.sg
Test URL（Chinese Mainland）	https://partner.test-stable.shopeemobile.cn	https://openplatform.sandbox.test-stable.shopee.cn

Sandbox V2支持范围：

Portal	Modules	Features	Remark
Console	Shop	Create test shop account
Console	Order	Create test order
Console	Push	Push test data
Seller Center	Product	Create and manage the global SKU
Seller Center	Product	Publish and manage the shop SKU
Seller Center	Order	Order
Seller Center	Order	Ship Order	暂不支持卖家中心打印面单请使用Open API打印
Open API	Product	All APIs	通过Console中API Test Tools进行调用。或使用以下连接调用： Regions： https://openplatform.sandbox.test-stable.shopee.sg/ 用。 Chinese Mainland： https://openplatform.sandbox.test-stable.shopee.cn/
Open API	Global Product	All APIs
Open API	Media Space	All APIs
Open API	Order	All APIs
Open API	Logistics	All APIs
Open API	First Mile	All APIs
Open API	Shop	All APIs
Open API	Merchant	All APIs
Push			支持接收部分push测试数据具体见Sndbox Push Mechanism支持范围

（如果有更多需要沙箱支持的功能，请提工单反馈您的具体使用场景和诉求）

Sndbox Push Mechanism支持范围：

Push Category	Push Mechanism	Push Code
Product Push	banned_item_push	6
Product Push	reserved_stock_change_push	8
Product Push	video_upload_push	11
Product Push	brand_register_result	13
Product Push	violation_item_push	16
Product Push	shopee_auto_correct_item_push	17
Product Push	item_price_update_push	22
Product Push	item_scheduled_publish_failed_push	27
Order Push	order_trackingno_push	4
Order Push	order_status_push	3
Order Push	shipping_document_status_push	15
Order Push	booking_status_push	23
Order Push	booking_trackingno_push	24
Order Push	booking_shipping_document_status_push	25
Order Push	package_fulfillment_status_push	30
Order Push	courier_delivery_binding_status_push	37
Marketing Push	promotion_update_push	9
Marketing Push	item_promotion_push	7
Shopee Push	shop_authorization_push	1
Shopee Push	shop_authorization_canceled_push	2
Shopee Push	shopee_updates	5
Shopee Push	shop_penalty_update_push	28
Webchat Push	webchat_push	10
Return Push	return_updates_push	29
Fulfillment by Shopee Push	fbs_sellable_stock	36
Fulfillment by Shopee Push	fbs_br_invoice_error_push	33
Fulfillment by Shopee Push	fbs_br_block_shop_push	34
Fulfillment by Shopee Push	fbs_br_block_sku_push	35
Fulfillment by Shopee Push	fbs_br_invoice_issued_push	31
Fulfillment by Shopee Push	fbs_br_shop_enrollment_status_push	32

Note: 部分模块还没有再沙箱开放，因此你只可以测试test push message。

如果您在沙箱的使用中遇到任何的问题，可以麻烦你通过工单获取支持。

[Important] About Ending Maintenance for Sandbox and Upgrading to Sandbox V2

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