TSP Access Feature

TikTok Shop Partners (TSPs) are e-commerce service providers focused on Seller Service (Shop Management, LIVE Management, Short Video Management, Seller Affiliate Management). They often need to log into the seller center to assist merchants with their daily activities. However, there are a couple of significant challenges. For example, TSPs face the inconvenience of juggling multiple sub-accounts when performing operations on behalf of sellers. To streamline the way TSPs request and log into Seller Center, we are offering the TSP access feature for TSPs to log into Seller Center and start operation with one click. Plus, TSPs can also initiate and manage conversations with creators through Creator IM under TSP Access, facilitating affiliate collaboration on the seller’s behalf.

Available Market

US,UK,EU(DE/IE/FR/IT/ES),ID,MY,VN,SG,PH,TH This feature is only applicable to L2L partners, excluding CB

Benefits

1. Simplified Seller Center Access Requests

TSPs can effortlessly share a request for Seller Center access with merchants and obtain authorization with minimal fuss.

1. Hassle-Free Seller Center Login

With just one click from the Partner Center, TSPs can smoothly log into the Seller Center without creating a new account.

1. Centralized Seller Account Management

TSPs now can manage all their merchant account access points and seamlessly switching between accounts from a single location on the Partner Center.

1. Seamless creator relationship management through Creator IM

TSPs can now use Creator IM to communicate with creators on behalf of sellers, ensuring they can fully support affiliate growth strategies. Meanwhile, creators will not perceive the difference between TSP and seller identity.

Image

Step 1 Get TSP access authorization from the sellers

Sellers can authorize TSP access through the TSP portal or authorization request sent by TSP. Please note：

1. Sellers must have already authorized a service with their shop to grant TSP access.
2. TSP access can only be added to services that are currently valid.
3. Only the main account of the seller has the authority to authorize TSP services.
4. During the authorization process, sellers have the option to skip adding TSP access.

Option 1: Allow TSP access when authorizes service category

For new authorization

Before starting authorization, TSP needs to publish a service and and share the authorization link with your seller. The interface varies slightly across different markets. For details, please refer to Steps to Get Service Authorization - Step 1+2+3. Here, the US is taken as an example. Image Image When the seller authorizes TSP service through an authorization link, the seller can check all available unauthorized public services belonging to this partner, and the seller can choose multiple services to authorize at one time.

<div style="text-align: center"><img src="https://p16-arcosite-sg.ibyteimg.com/tos-alisg-i-k9wyc2ijk0-sg/73bc102b9cce4aa1b9d327e2632b3b32~tplv-k9wyc2ijk0-image.image" width="989px" /></div>

Sellers can choose the following item to authorize Note: authorizations will be displayed based on different service qualifications, and the following are examples.

1. Authorized object: it could be Shop&TikTok, Shop, TikTok Account
2. Shop operation ticket: After authorizing, TSP can raise tickets on behalf of your shop on the Partner Canter-Tickets page
3. Seller center access: TSP can access the specific authorized pages on the seller center after authorization.
4. Data compass: After authorizing, TSP can check related data based on authorization

At this stage, select “Seller center access” to allow TSP to use Creator IM through seller center.

<div style="text-align: center"><img src="https://p16-arcosite-sg.ibyteimg.com/tos-alisg-i-k9wyc2ijk0-sg/0dde1777ce4845fd8fc2927937453c16~tplv-k9wyc2ijk0-image.image" width="745px" /></div>

For existing authorization

For the existing authorization, sellers can go to the "My Service" Page to add TSP access by clicking " Edit" . The interface varies slightly across different markets. For details, please refer to Steps to Get Service Authorization - Step 4. Here, the US is taken as an example. Image Image Image

Option 2:Authorize TSP access by authorization link sent by TSP

TSP can also copy authorization links on the Partner Center> manage authorization page and send seller links. The seller can open the link to complete the TSP access authorization. Image

Step 2 TSP log into Seller center and access all features

Once the seller finishes the TSP access authorization on the seller center, TSP can log into the seller center with one click on the manage authorization page-TSP access login. TSP will be able to access all Seller center features within the authorized permission role and provide further operation.

<div style="text-align: center"><img src="https://p16-arcosite-sg.ibyteimg.com/tos-alisg-i-k9wyc2ijk0-sg/f44e1b876584413ea89fd4c5675864b4~tplv-k9wyc2ijk0-image.image" width="1280px" /></div>

Steps to use Seller-Creator IM

Please refer to TSP Access Seller-Creator IM

Q1: Can I utilize the sub-account in the seller center and TSP access simultaneously? In the same Chrome profile, you can either use tsp access or the Seller Center sub-account, which implies that you have to log out if you wish to switch to the other.