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App review process

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平台 / profile
TikTok Shop / profile.tiktok.docs_api
语言
en-US
发布版本
cn-20260909-2
标签
zhuge/sourceplatform/tiktok_shopaudience/developercategory/api_doctopic/compliancetopic/developer

资料正文

§1 Review process for app developers

This page explains which TikTok Shop app review steps apply to public apps, custom apps, and seller-developed custom apps, how the review stages are sequenced, and how to interpret the 25-authorization rule. Use Partner Center as the source of truth for the latest review status, required actions, and market-specific SLA. The time ranges below are planning estimates for launch scheduling, not guaranteed approval times. Review time can change based on market, app category, submission quality, API scope risk, data access, and resubmissions.

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§2 Review stages at a glance

The review flow depends on app type, category, target market, and seller authorization scale.

Review stagePublic appCustom appSeller developer custom appTrigger or notesPlanning estimate
Registration reviewRequiredRequired before broader launch when Partner Center requests itDeveloper onboarding required; marketplace app review is usually not required for own-shop useConfirms developer qualification and launch eligibilityUsually several business days after complete submission
App design / ARD reviewRequired when Partner Center requests ARD or design materialsRequired if the app is a Connector app, reaches 25 or more seller authorizations, or Partner Center requests reviewUsually not required for own-shop useReviewer checks whether the App Requirement Document (ARD) and design materials cover required TikTok Shop use casesUsually 3-5 business days after complete materials are submitted
App development and app reviewRequiredRequired for Connector apps, custom apps with 25 or more seller authorizations, or apps otherwise flagged by Partner CenterUsually not required for own-shop useReviewer tests the app, checks API scope usage, verifies seller-facing flows, and reviews product evidenceUsually 5-10 business days after a complete testable build is submitted
Language listing reviewRequired for every public app and for each target market or listing languageNot required unless the custom app is being upgraded to public or Partner Center requests listing materialsNot requiredConfirms that App and Service Store listing content is accurate and market-language compliantUsually 3-5 business days per submitted market or language
Compliance, legal, data security, and privacy reviewRequired when applicable and must be passed before listingRequired when applicable based on market, category, data access, or Partner Center requestRequired when Partner Center requests itData Security and Privacy Review (DSPR) assessment is commonly planned at about 2 weeks; full compliance/legal review may take 3 or more weeks. US data-security review may use a market-specific 10-12 working day estimate when that process appliesStart as early as possible; this is often the longest path
Beta testing reviewRequired for Connector apps targeting US or UK sellers when Partner Center triggers beta testingRequired for Connector custom apps targeting US or UK sellers when Partner Center triggers beta testingUsually not requiredDuring beta or pre-approval review, seller authorizations may be temporarily limitedUsually 2-4 weeks, depending on beta scope, defects, and required seller coverage
Launch / publishAllowed after all required reviews passAllowed after all required custom-app checks passAllowed for own-shop custom use after required setup is completePublic apps can be listed on the App and Service Store. Custom apps remain private and are shared by authorization link.Immediate after approval in Partner Center, unless a market-specific hold applies
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§3 Text version of the review flow

The original flowchart shows the same review path visually. Use the text version below when the image is unavailable. Public app:

Create app
  -> pass registration review
  -> submit language listing for each target market
  -> submit ARD, design materials, testing details, and screenshots
  -> pass app design / ARD review
  -> pass app development and app review
  -> pass compliance, legal, data security, and privacy review when applicable
  -> complete beta testing if the app is a Connector app targeting US or UK sellers
  -> publish and list on the App and Service Store

Custom app:

Create app
  -> complete required custom-app prerequisites in Partner Center
  -> if Connector, 25+ seller authorizations, or Partner Center requests review:
       submit ARD, design materials, testing details, and screenshots
       pass app review
       complete beta testing if required for the category and market
  -> publish privately and share the authorization link

Seller developer custom app for the developer's own shop:

Register as a seller developer
  -> create a custom app for the seller's own shop
  -> configure scopes, authorization, signing, and webhooks
  -> test the integration
  -> use the app for that shop

Seller-developed custom apps that access only the developer's own shop data usually do not need app review, language listing review, or beta testing. Partner Center may still require onboarding, compliance, or security checks depending on market and data access.

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§4 Clarify the 25-authorization rule

The number 25 appears in two different contexts. Do not treat it as one universal rule.

ContextMeaningWhat changes after review
Temporary beta or pre-review authorization limitDuring beta testing or before required review approval, Partner Center may limit the app to a maximum of 25 seller authorizations. This is a temporary control while the app is being reviewed or tested.After all required reviews are approved, the temporary beta or review-period limit is lifted according to the app type and Partner Center approval.
Custom app review triggerA custom app that reaches 25 or more seller authorizations must prepare for app review, or follow the Partner Center prompt to upgrade to public if that is the required path.After approval, the app can continue under the approved custom or public launch path.

This means:

  • Public apps are not permanently capped at 25 seller authorizations after approval.
  • Custom apps are not automatically blocked at 25 forever, but reaching 25 or more seller authorizations triggers app review requirements.
  • If Partner Center shows a review-required banner, publish restriction, or Submission materials for review entry, follow that prompt even if the app has fewer than 25 seller authorizations.
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§5 Language listing review

Language listing review is required for all public apps and must be completed for each target market or listing language where the app will be listed. The statement "only Connector apps targeting US or UK trigger this stage" should not be used for language listing review. That condition refers to beta testing review, not language listing review. Use this rule:

App or scenarioLanguage listing review requirement
Public appRequired for each target market or listing language.
Public app adding a new marketRequired for the new market before the app is listed there.
Custom appNot required because custom apps are not listed publicly.
Custom app upgrading to publicRequired for all selected target markets before the upgrade can complete.
Seller developer custom app for own shopNot required.

For field-level listing requirements, market-language requirements, and listing submission steps, see Publish and list a public app.

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§6 App Requirement Document (ARD)

An App Requirement Document (ARD) is a review worksheet used to confirm app scope, required APIs, data handling, testing evidence, and launch readiness for a specific app category. The ARD template and submission path can vary by category and market. Use this order:

  1. In Partner Center, open App & Service.
  2. Select the app.
  3. Open the App Review section.
  4. Select Submission materials for review.
  5. Download or follow the latest ARD template shown for your app category, if one is provided.
  6. If the ARD template or submission path is not visible, contact your partner manager or submit a support ticket through How to contact support.

Submit the latest ARD version requested by Partner Center. Do not reuse an old ARD template from another category, market, or prior review without confirming it is still accepted.

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§7 Connector category

A Connector app is an app category for integrations that connect TikTok Shop with an external seller operation system or commerce platform. Connector apps often synchronize product, order, inventory, fulfillment, logistics, or other operational data, so they can require additional review even when distributed as custom apps. Common Connector examples include:

Connector exampleTypical integration scope
Ecommerce platform connectorConnects TikTok Shop with platforms such as Shopify, WooCommerce, Magento, BigCommerce, or similar commerce systems.
ERP, OMS, or WMS integrationSynchronizes orders, inventory, product data, warehouse operations, or fulfillment status.
Logistics, 3PL, or fulfillment connectorSupports shipping, tracking, carrier mapping, fulfillment status, or third-party logistics operations.
Product feed or listing toolSynchronizes product catalogs, pricing, inventory, or listing attributes.
Multi-channel commerce connectorConnects TikTok Shop with multiple marketplace or seller operation systems.

This list is illustrative, not exhaustive. The app category shown in Partner Center is authoritative. If your app connects TikTok Shop to an external system and handles seller operational data, treat it as likely to need Connector-level review unless Partner Center confirms otherwise.

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§8 App design review

During app design review, TikTok Shop checks whether the ARD and design materials show that the app can support the required TikTok Shop use cases for its category. Prepare:

  • ARD for the correct category and market.
  • Product design or workflow document.
  • API scope list and why each scope is needed.
  • Key seller journeys, such as authorization, product sync, order sync, fulfillment, returns, or reporting.
  • Data handling notes, including where seller data is stored and how data is deleted when authorization ends.

If the reviewer requests changes, update the ARD or design materials and resubmit. The review clock usually restarts after resubmission.

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§9 App development and app review

During app development and app review, TikTok Shop reviews and tests the actual app implementation. Prepare:

  • Product URL or access instructions.
  • Test account credentials that reviewers can use.
  • Testing steps for the main seller workflows.
  • Product screenshots and optional videos.
  • API scope information.
  • Known limitations, unsupported markets, and environment notes.

For public apps, app review is required before listing. For custom apps, app review is required when the app is a Connector app, reaches 25 or more seller authorizations, or Partner Center requests review for the selected category or market. If the app is rejected, open the review details in Partner Center, read the rejection reason, fix the issue, update the submission materials, and resubmit.

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§10 Beta testing review

Beta testing review evaluates whether the app works reliably with real or controlled seller usage before broader launch. Beta testing is required when Partner Center triggers it, commonly for Connector apps targeting US or UK sellers. During beta testing:

  • Public apps are not visible in the App and Service Store.
  • Seller authorizations may be limited during the beta or pre-review period.
  • Reviewers may evaluate app stability, seller experience, API correctness, and whether unresolved bugs could affect sellers.
  • If defects are found, fix them and continue beta testing until the app satisfies the review requirement.

After required beta testing and all other reviews pass, Partner Center lifts the beta or pre-review limitations according to the approved launch path.

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§11 Review status and resubmission

Use Partner Center to track review status for each required stage.

StatusMeaningDeveloper action
DraftMaterials are saved but not submitted.Complete the required fields and submit when ready.
In reviewTikTok Shop is reviewing the submission.Monitor status and avoid changing submitted materials unless Partner Center allows it.
ApprovedThe stage passed review.Continue to the next required stage or publish if all required stages are complete.
RejectedThe submission did not pass review.Open the rejection details, fix the issue, update materials, and resubmit.

If a review remains in progress longer than the planning estimate, submit a support ticket with the app key, service ID, market, app category, review stage, submission date, and current status. Use How to contact support.

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