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shop_penalty_update_push

Shopee 官方资料 · Shopee Open Platform 推送机制（Push Mechanism） · 适合开发者

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查看技术与溯源信息
平台 / profile
Shopee / profile.shopee.push_mechanism
语言
en-US
发布版本
cn-20260909-2
标签
zhuge/sourceplatform/shopeeaudience/developercategory/api_doctopic/apitopic/developertopic/pushtopic/shopee-push

资料正文

§1 shop_penalty_update_push

Get notified when shop's penalty such as penalty point or punishment tier are updated.

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§2 Overview

Overview

FieldValue
Push code28
Timeout (seconds)3
Retry strategy (seconds)300, 1800, 10800
Guaranteed deliveryNo
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§3 Push parameters

Push parameters

NameTypeRequiredSampleDescription
dataobjectMain Push message info.
data.action_typeint32The action type of the event： 1: Penalty Point Issued; 2: Penalty Point Removed; 3: Punishment Tier Update
data.points_issued_dataobject
data.points_issued_data.issued_pointsint323The penalty point issued of the updates.
data.points_issued_data.violation_typeint3210The violation type of the penalty point： 5: High Late Shipment Rate 6: High Non-fulfillment Rate 7: High number of non-fulfilled orders 8: High number of late shipped orders 9: Prohibited Listings 10: Counterfeit / IP infringement 11: Spam 12: Copy/Steal images 13: Re-uploading deleted listings with no change 14: Bought counterfeit from mall 15: Counterfeit caught by Shopee 16: High percentage of pre-order listings 17: Confirmed Fraud attempts (total) 18: Confirmed Fraud attempts per week (All with vouchers only) 19: Fake return address 20: Shipping fraud/abuse 21: High No. of Non-responded Chat 22: Rude chat replies 23: Request buyer to cancel order 24: Rude reply to buyer's review 25: Violate Return/Refund policy 101: Tier Reason 3026: Misuse of Shopee’s IP 3028: Violate Shop Name Regulations 3030: Direct transactions outside of the Shopee platform 3032: Shipping empty / incomplete parcels 3034: Severe Violations on Shopee Feed 3036: Severe Violations on Shopee LIVE 3038: Misuse of Local Vendor Tag 3040: Use of misleading shop tag in listing image 3042","Counterfeit / IP Infringement test 3044: Repeat Offender - IP infringement and Counterfeit listings 3046: Violation of Live Animals Selling Policy 3048: Chat Spam 3050: High Overseas Return Refunds Rate 3052: Privacy breach in buyer's review reply 3054: Order Brushing 3056: porn image 3058: Incorrect Product Categories 3060: Extremely High Non-Fulfilment Rate 3062: Penalty of Affiliate Marketing Solution (AMS) Overdue Invoice Payment 3064: Government-related listing 3066: Listing invalid gifted items 3068: High non-fulfilment rate (Next Day Delivery Orders) 3070: High Late Shipment Rate (Next Day Delivery Orders) 3072: OPFR Violation Value 3074: Direct transactions outside Shopee platform via chat 3090: Prohibited Listings-Extreme Violations 3091: Prohibited Listings-High Violations 3092: Prohibited Listings-Mid Violations 3093: Prohibited Listings-Low Violations 3094: Counterfeit Listings-Extreme Violations 3095: Counterfeit Listings-High Violations 3096: Counterfeit Listings-Mid Violations 3097: Counterfeit Listings-Low Violations 3098: Spam Listings-Extreme Violations 3099: Spam Listings-High Violations 3100: Spam Listings-Mid Violations 3101: Spam Listings-Low Violations 3145: Return/Refund Rate (Non-integrated Channel)
data.points_removed_dataobject
data.points_removed_data.removed_pointsint323The penalty point removed of the updates.
data.points_removed_data.violation_typeint3210The violation type of the penalty point： 5: High Late Shipment Rate 6: High Non-fulfillment Rate 7: High number of non-fulfilled orders 8: High number of late shipped orders 9: Prohibited Listings 10: Counterfeit / IP infringement 11: Spam 12: Copy/Steal images 13: Re-uploading deleted listings with no change 14: Bought counterfeit from mall 15: Counterfeit caught by Shopee 16: High percentage of pre-order listings 17: Confirmed Fraud attempts (total) 18: Confirmed Fraud attempts per week (All with vouchers only) 19: Fake return address 20: Shipping fraud/abuse 21: High No. of Non-responded Chat 22: Rude chat replies 23: Request buyer to cancel order 24: Rude reply to buyer's review 25: Violate Return/Refund policy 101: Tier Reason 3026: Misuse of Shopee’s IP 3028: Violate Shop Name Regulations 3030: Direct transactions outside of the Shopee platform 3032: Shipping empty / incomplete parcels 3034: Severe Violations on Shopee Feed 3036: Severe Violations on Shopee LIVE 3038: Misuse of Local Vendor Tag 3040: Use of misleading shop tag in listing image 3042","Counterfeit / IP Infringement test 3044: Repeat Offender - IP infringement and Counterfeit listings 3046: Violation of Live Animals Selling Policy 3048: Chat Spam 3050: High Overseas Return Refunds Rate 3052: Privacy breach in buyer's review reply 3054: Order Brushing 3056: porn image 3058: Incorrect Product Categories 3060: Extremely High Non-Fulfilment Rate 3062: Penalty of Affiliate Marketing Solution (AMS) Overdue Invoice Payment 3064: Government-related listing 3066: Listing invalid gifted items 3068: High non-fulfilment rate (Next Day Delivery Orders) 3070: High Late Shipment Rate (Next Day Delivery Orders) 3072: OPFR Violation Value 3074: Direct transactions outside Shopee platform via chat 3090: Prohibited Listings-Extreme Violations 3091: Prohibited Listings-High Violations 3092: Prohibited Listings-Mid Violations 3093: Prohibited Listings-Low Violations 3094: Counterfeit Listings-Extreme Violations 3095: Counterfeit Listings-High Violations 3096: Counterfeit Listings-Mid Violations 3097: Counterfeit Listings-Low Violations 3098: Spam Listings-Extreme Violations 3099: Spam Listings-High Violations 3100: Spam Listings-Mid Violations 3101: Spam Listings-Low Violations 3145: Return/Refund Rate (Non-integrated Channel)
data.points_removed_data.removed_reasonint32102The reason for removing penalty points： 101: Other Reasons; 102: Shopee System Error; 103: Third Party Logistics Issue; 104: Weather / Natural disaster; 105: Special Exemption; 106: Waiver for SBS fulfillment; 107: Waiver for SIP listing violation; 108: Validated IPR
data.tier_update_dataobject
data.tier_update_data.old_tierint323The punishment tier before the updates.
data.tier_update_data.new_tierint324The punishment tier after the updates.
data.update_timetimestamp1660124246The time of penalty point or punishment tier updates.
shop_idint64127449165Shopee's unique identifier for a shop.
codeint3228Shopee's unique identifier for a push notification.
timestamptimestamp1660124246Timestamp that indicates the message was sent.
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§4 Sample

Sample

{"data":{"action_type":1,"points_issued_data": {"issued_points":3,"violation_type":10},"update_time":1660124246},"shop_id":127449165,"code":28,"timestamp":1660124246}
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§5 Update log

Update log

DateChange
2024-10-30New Push
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