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Bind FirstMile error troubleshooting

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cn-20260909-2
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§1 Bind FirstMile error troubleshooting

  1. In what state can the order call first_mile.bind_first_mile_tracking_number to bind ?

A:If the order status is PROCESSED and the logistic status is LOGISTIC_REQUSTED_CREATED, the first mile can be bound. If the order status does not support binding the first mile, the error "the logistic status is not supported" will be reported.

  1. How to troubleshoot the error message of "The SLS TN is tied to another FM code"while calling first_mile.bind_first_mile_tracking_number API?

A: Please call logistics.get_tracking_number to get the first_mile_tracking_number that has been bound for this order.

  1. How to troubleshoot the error message of "The SLS TN does not exist" while calling first_mile.bind_first_mile_tracking_number API?

A: First check whether the shop id matches with order_sn, if so, it may be a failure to place an order with 3PL and please wait for a few minutes to retry.

  1. How to troubleshoot the error message of "The order does not belong to this shop" while calling first_mile.bind_first_mile_tracking_number API?

A:Please check if the shop id matches with order_sn

  1. How to troubleshoot the error message of "The FM status is incorrect" while calling first_mile.bind_first_mile_tracking_number API?

A:Please call first_mile.get_detail to check the "status", only when the "status" is PICKEDUP can it be bound.

  1. How to troubleshoot the error message of "FM Code WHSID can only bind SLS TN with the same WHSID" while calling first_mile.bind_first_mile_tracking_number API?

A: Please make sure that all stops bound to the first mile correspond to the same warehouse, which can be viewed in the seller center logistics settings interface.

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