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§1 Bind FirstMile error troubleshooting
- In what state can the order call first_mile.bind_first_mile_tracking_number to bind ?
A:If the order status is PROCESSED and the logistic status is LOGISTIC_REQUSTED_CREATED, the first mile can be bound. If the order status does not support binding the first mile, the error "the logistic status is not supported" will be reported.
- How to troubleshoot the error message of "The SLS TN is tied to another FM code"while calling first_mile.bind_first_mile_tracking_number API?
A: Please call logistics.get_tracking_number to get the first_mile_tracking_number that has been bound for this order.
- How to troubleshoot the error message of "The SLS TN does not exist" while calling first_mile.bind_first_mile_tracking_number API?
A: First check whether the shop id matches with order_sn, if so, it may be a failure to place an order with 3PL and please wait for a few minutes to retry.
- How to troubleshoot the error message of "The order does not belong to this shop" while calling first_mile.bind_first_mile_tracking_number API?
A:Please check if the shop id matches with order_sn
- How to troubleshoot the error message of "The FM status is incorrect" while calling first_mile.bind_first_mile_tracking_number API?
A:Please call first_mile.get_detail to check the "status", only when the "status" is PICKEDUP can it be bound.
- How to troubleshoot the error message of "FM Code WHSID can only bind SLS TN with the same WHSID" while calling first_mile.bind_first_mile_tracking_number API?
A: Please make sure that all stops bound to the first mile correspond to the same warehouse, which can be viewed in the seller center logistics settings interface.
