Use this API to set the pause status of logistics channels under the shop. Pausing allows the shop to temporarily prevent buyers from placing orders through specific logistics channels. The response includes whether a pause is currently active, the pause end time (if active), and the remaining daily pause quota in seconds (if inactive). Note: The pause may take a few moments to take effect. Please check for any additional orders that may still be placed during this window.
The target pause status that seller wants to update to. Applicable values: - true: Trigger pause. All relevant channels will be paused and will not have any new incoming orders (fulfillment of existing orders will not be affected). Meanwhile, the system will start deducting the daily pause quota and automatically calculate the pause end time based on the remaining quota.; - false: Trigger manual resume. No channels are paused and may have new incoming orders. The remaining daily quota will stop being consumed and be retained until reset the next day.; Note: Due to the system cache synchronization mechanism, there may be an approximately 15-second delay before the pause/resume operation takes effect. It is recommended to call the v2.logistics.get_pause_status for confirmation after the update.
Indicate error type if hit error. Empty if no error happened.
message
string
Indicate error details if hit error. Empty if no error happened.
request_id
string
The identifier for an API request for error tracking.
response
object
response.is_paused
boolean
Indicate the current pause status of logistics channels under the shop. Applicable values: - true: All relevant channels are currently paused and will not have any new incoming orders; - false: No channels are paused and may have new incoming orders; Note: Please first call v2.logistics.get_pause_status to query the current suspension status of instant orders for the store. If is_paused = true, then call v2.logistics.get_channel_list and identify the range of channels affected by the pause function through support_pause = true.
response.pause_end_time
timestamp
Time at which the relevant paused channels will automatically resume, returned only when is_paused = true, indicating the estimated time when the system will automatically resume order acceptance after the daily remaining quota is exhausted.; Note: During the pause period, the seller may call the v2.logistics.set_pause_status at any time with is_paused = false to manually resume order acceptance. After resumption, the consumption of the daily remaining quota will stop and it will be retained until reset the next day.
response.remaining_pause_quota
int64
The remaining pause quota of the shop on the current day, in seconds, returned only when is_paused = false.
{
"error": "logistics.shop_not_in_feature_toggle",
"message": "Shop is not whitelisted for the pause feature.",
"request_id": "c955f5939580785debf7aaec62ec8d07"
}
The App is deleted, and you'll be unable to make any API call.
error_auth
App developer’s permissions for authorizations have been restricted. If you’re a seller, contact the developer for more information. If you’re the developer, refer to the Open Platform Console for details.
error_param
There is no partner_id in query.
error_param
Invalid partner_id.
error_param
no timestamp
error_param
Invalid timestamp
error_param
There is no sign in query.
error_sign
Wrong sign.
invalid_partner_id
Invalid partner_id, please have a check.
error_auth
No permission to current api.
error_api_call_restricted
The App permission for api call have been restricted. If you’re a seller, contact the developer for more information. If you’re the developer, refer to the Open Platform Console for details.
api_suspended
The API is offline. Please call v2 API instead.
error_limit
The total API call number made by your APP has reached the daily API call limit, please try again after 00: 00 (UTC+08:00)
error_rate_limit
Too many requests. You have reached the rate limit. Please try again later.
source_ip_undeclared
Request Source IP ({ip}) is undeclared. Please declare all your IP addresses in the Shopee Open Platform Console > App list > IP Address Whitelist
error_param
Permission denied. This API is currently offline or the request path is incorrect.
error_param
Partner_id is invalid, should be an integer between 0 and 4294967295.
error_param
no timestamp.
error_param
Timestamp is invalid, should be an integer between 0 and 4294967295.
error_param
Timestamp is expired.
error_partner_key_expired
Your API partner key has expired, please reset the Live API Partner Key in Console to get a new valid partner key to call open api.
error_api_permission
This app type has no permission to this API.
error_param
There is no access_token in query.
error_auth
Invalid access_token.
error_auth
Invalid partner_id or shopid.
shop_no_linked
Partner and shop has no linked.
shop_banned
The shop account has been banned. Permissions for shop authorization and API calls have been suspended until the shop account is restored.
invalid_acceess_token
Invalid access_token, please have a check.
partner_shop_no_link
Invalid partner_id or shop_id, please have a check.
error_ashop_api_permission
The shop is Affiliate shop has no permission to call this API.
error_kyc_auth
No permission. Please inform the seller to complete the Seller Registration on Shopee Seller Center first, then this shop can call for this API.
error_auth
System error, please try again later.
error_param
There is no shop_id in query.
error_param
shop_id is invalid, should be an integer between 0 and 4294967295.