[Important] Launch of My Task in Shopee Open Platform

Dear Developers，

To help you better manage platform coordination and maintain high service quality on Shopee, the Shopee Open Platform now provides the My Task function.

With this function, you can centrally view and track all platform-assigned tasks in one place, including task content, priority, deadline, status, and completion guidance, so you can act promptly and avoid overdue risks or penalties.

1. How to access My Task

Log in to the Shopee Open Platform Console, and navigate to Task Center > My Task.

You’ll see the full list of tasks assigned to your developer account.

2. Task Priority Overview

Tasks are clearly categorized by priority to help you focus on what matters most:

3. To Do List

At the top of the page, the To Do List summarizes your key pending tasks in card format, grouped by priority and status for quick action:

You can click any card (or its “View” button) to instantly apply a filter and view the corresponding tasks in the list below, helping you prioritize and respond faster.

4. Task List

The Task List displays all tasks assigned to your account, with key information including Task Title & Scene, Affected APP, Priority, Start Date & End Date.

With built-in search and filter capabilities, you can quickly locate overdue or time-sensitive tasks. Focus on Mandatory tasks first to reduce penalty risks, while also monitoring Recommended tasks to maintain service quality.

5. Task Detail

To view full task information, click the “Details” button in the Action column of any task.

The Task Detail page provides a complete, action-oriented view of each task, including the title, priority, period, completion status, task scene, affected APP, and completion method.

It also offers a detailed task description with background information, required actions or next steps, and support guidance, helping you clearly understand what needs to be done and how to complete the task on time, reducing overdue risks and potential penalties.

6. Recommended Next Steps

• Check My Task regularly, especially for Mandatory tasks.
• Address Overdue and Due-in-7-Days Mandatory tasks first to avoid penalties.
• Complete Recommended tasks on time to enhance service quality.
• Use the To Do List cards and filters to quickly identify and act on urgent items.

If you encounter any issues or have questions while using My Task, please submit a ticket via the Ticket System in the Open Platform Console.

尊敬的开发者，

为帮助您更好地进行平台协同管理，并在 Shopee 平台持续保持高质量服务，Shopee 开放平台现已提供 My Task功能。

通过这项功能，您可以在同一页面集中查看并跟进平台分配给您的所有任务，包括任务内容、优先级、截止时间、状态以及完成指引，便于您及时处理，避免任务逾期带来的风险或处罚。

1. 如何访问 My Task

登录 Shopee Open Platform Console，并前往 Task Center > My Task。

在该页面，您可以查看分配给您开发者账号的全部任务列表。

2. 任务优先级说明

平台任务将按优先级进行清晰分类，帮助你聚焦最重要的事项：

3. 待办列表 (To Do List)

在页面顶部，To Do List 以卡片形式汇总你当前待处理的任务，并按优先级和状态进行分组展示，便于快速处理：

你可以点击任意卡片 (或其 “View” 按钮)，一键筛选并在下方列表中查看对应的任务，帮助你更高效地进行任务优先级管理。

4. 任务列表 (Task List)

Task List 展示分配给你账号的所有任务，包括任务标题与场景、受影响的 APP、优先级、开始日期与结束日期等关键信息。

通过内置的搜索与筛选功能，你可以快速定位已逾期或时间紧迫的任务。建议优先处理强制任务以降低处罚风险，同时持续关注推荐任务以保持服务质量。

5. 任务详情 (Task Detail)

点击任务列表中 Action 列下的 “Details” 按钮，即可查看任务的完整信息。

任务详情页提供每个人物的完整、可执行视图，包括人物标题、优先级、周期、完成状态、任务场景、受影响的 APP 以及完成指引等。

同时，页面还提供详细的任务说明，如背景信息、需要执行的操作或下一步行动，以及相关支持指引，帮助你清晰了解需要完成的内容，并按时完成任务，降低任务逾期及潜在处罚风险。

6. 建议后续步骤

• 定期查看 My Task，尤其是强制任务。
• 优先处理已逾期及即将到期 (7 天内) 的强制任务，以避免处罚。
• 按时完成推荐任务，以提升服务质量。
• 使用 To Do List 卡片及筛选功能，快速识别并处理紧急事项。

如在使用 My Task 过程中遇到问题或有任何疑问，请通过 Open Platform Console 中的 Ticket System 提交工单。