Managing Main and Member Accounts

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来自 TikTok Shop 官方资料快照 · 2026-09-06 12:49:33

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平台 / profile: TikTok Shop / profile.tiktok.docs_api
语言: en-US
发布版本: cn-20260909-2
标签: zhuge/sourceplatform/tiktok_shopaudience/developercategory/api_doctopic/compliancetopic/developer

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§1 Managing Main and Member Accounts

For localized version, please visit the links below: 🇹🇭 Thailand: TH_[คู่มือ] การจัดการบัญชีหลักและบัญชีสมาชิก 🇲🇾 Malaysia: MY_[User Manual] Mengurus Akaun Utama dan Ahli 🇮🇩 Indonesia: ID_[User Manual] Mengelola Akun Pengguna dan Akun Anggota 🇻🇳 Vietnam: VN TSP_Quản Lý Tài Khoản Chính và Tài Khoản Thành Viên trên TTSPC

§2 [EN] Managing Main and Member Accounts

In this article, we will give you a quick guide on how to add member accounts and assign different roles and permission to provide you with more flexibility and help you manage different member accounts more effectively.

§3 Overview

Prior to this update, the lack of member account features presented challenges in team operations and scaling up. Taking this into account, we've introduced an account management feature, enabling you to set up the main account and assign roles to team members for enhanced efficiency.

Main Account: The main account serves as the administrator, having control over all member accounts. The main account administrator can create, preview, and edit member accounts for any users.
Member Account: A member account is created by the main account. The main account can generate multiple member accounts and assign different roles to staff, each with unique permissions for daily operations, such as managing data or overseeing creators/sellers.

§4 Benefits of Adding Main and Member Accounts

Improved Security: Assigning member accounts and roles enhances security by granting limited access on a need-to-know basis, reducing the risk of unauthorised use and data breaches.
Streamlined Workflow: By assigning specific roles, team members can focus on their specific responsibilities and partner roles, promoting efficiency and preventing confusion over tasks.
Enhanced Flexibility: By assigning roles, team members can work independently using individual member accounts, helping you manage your business more efficiently.

§5 How to Add Member Accounts and Assigning Roles

To create and assign member accounts to different roles, begin by defining a role and its permissions. Then, assign this role to your member accounts. Follow these step-by-step instructions for guidance.

§6 Customizing Role Permissions

Customizing Role Permissions

Navigate to My Account > Team Members. Under Added Roles tab, click 'Add New Role.'

Set the role name and choose role permissions by selecting the checkbox for each module. Once completed, click 'Confirm' to finish the setup.

To edit roles you've created, return to the Added Roles tab, select the role you wish to edit, and click 'Edit.' Then, follow the previous steps to assign role permissions. The changes will be applied to all member accounts under that role.

§7 Adding Member Accounts

Adding Member Accounts

To assign roles to your member accounts, first create a member account. Go to My Account > Team Members. Under the Team Member Accounts tab, click 'Add Team Member Account.'

Enter the team member's email and assign the appropriate role to their account. After completion, click 'Add New Role.'

The platform will send an activation email to the member's account email, which must be activated within 120 hours. After activation, the member account can log in to the Partner Center.

If the activation email expires, the main account can click 'Resend Email' to send the activation email again.

§8 Log in with Member Accounts

Log in with Member Accounts

After clicking on the invitation link in the email, you will be redirected to the Partner Center, where you can sign up for a member account. You'll then be able to log in using a subaccount associated with your registered email or phone number. Please note:

Each email or phone number can be linked to only one subaccount or one main account.
Ensure you log out of any existing accounts in the Partner Center before logging in with your new member account. Failing to do so may result in an "unmatched" error.

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§9 Editing Member Accounts

Editing Member Accounts

If you made a mistake and need to edit the account, you can do so if the account status is 'Pending' and the member hasn't activated the activation email. Go to My Account > Team Members. Under the Team Member Accounts tab, select the email of the member account you wish to edit.

Click the edit icon next to the email address and enter the new email. The platform will automatically send an activation email to the new member account email for activation.

§10 Deleting Member Accounts

Deleting Member Accounts

To delete a member account, go to My Account > Team Members. Under the Team Member Accounts tab, select the email of the member account you wish to delete and click the delete icon.

§11 Check Your Account Type

Check Your Account Type

For Sub Account:

Quickly confirm your account type via: Log into TTSPC > My Account > Profile > check the account label
If you’re on a Main Account, will not display the additional information.
If you’re on a Sub Account, you’ll see "Sub Account" label along with the Main Account ID.

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For Main Account:

If you’re a Main Account holder managing sub-accounts, you can check team members' email via: Log into TTSPC > My Account > Team members
If there are team member accounts, the account list will show the full, plain-text email address of each team member. If an email is too long, hover over it to see the complete address. Image

If there is no team member account/no role under your Main Account, the team members page will show guidance on how to create and relevant explanations.

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Note: Sub-account users can’t see other sub-accounts’ emails. This view is exclusive to Main Accounts for privacy.

§12 FAQ

Can I directly assign permissions to a member account?

No, you can only assign roles to a member account. The member account will then inherit all the permissions associated with the roles assigned to it.

How can I change the member account email if it has been changed/invalid?

If you made a mistake and need to edit the email, you can do so if the account status is 'Pending' and the member hasn't activated the activation email. Go to My Account > Team Members. Under the Team Member Accounts tab, click the edit icon to update the email for a particular member account. The activation email will be sent again to this new email. Image Image

Will my newly added category certification and feature permissions be granted to member accounts automatically?

No, for new features, you need to add permissions and grant them to member accounts separately.

What if my main account has been terminated by the platform? Could I still use my subaccount？

No, member account permission will be invalid if the main account has been terminated.

I cannot access Seller Center while using Shop Analytics on Partner Center. What should I do?

If you are unable to access Seller Center while using Shop Analytics on Partner Center, please note that you won't be able to access Seller Center using your member account. To gain access to Seller Center, please contact the main account for assistance.

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