US market: Backorder Quantity Thresholds

Summary

We've introduced inventory backorder_quantity functionality, which allows sellers to define a backorder quantity threshold to continue to capture sales, in the event the physical inventory is temporarily out-of-stock. There also needs to be a handling_time defined, which dictates how many days the seller needs to process the backorder and sets the SLA for sending a fulfillment event update to TikTok Shop. Backorder(BO) Seller Academy article

Important note: Currently, only select qualified sellers can use the backorder functionality and need to go through TikTok account management for approval. Once the sellers are approved, they must activate the backorder functionality on their product detail page within their seller center interface first. There is currently no API functionality to activate the backorder flag on a product_id / sku level.

Updating backorder_quantity thresholds and handling_time can only be done through the API after the seller has completed the backorder activation.

Affected markets and versions

This change applies to the following market(s):

• United States (US)

This change applies to the following API version(s):

• Please see table below

What's changing?

Product APIs

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