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Return amount detail information available in Search Return API

TikTok Shop 官方资料 · TikTok Shop Partner Center 开发者文档 · 适合开发者

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查看技术与溯源信息
平台 / profile
TikTok Shop / profile.tiktok.docs_api
语言
en-US
发布版本
cn-20260909-2
标签
zhuge/sourceplatform/tiktok_shopaudience/developercategory/api_doctopic/compliancetopic/developer

资料正文

§1 What is changing?

The Search Return API will now return the granular data fields (such as discount returned and shipping fee returned) regarding the return amount. These fields can be used by any seller that has a strong data analytics team.

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§2 Search Returns

Search Returns

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§3 Parameters

Parameters

No change

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§4 Responses

Responses

Adding discount_amount and return_shipping_fee_amount property, which includes the following fields:

  • discount_amount:
  • currency
  • product_platform_discount: The refund amount of product platform discount.
  • product_seller_discount: The refund amount of product seller discount.
  • shipping_fee_platform_discount: The refund amount of shipping fee platform discount.
  • shipping_fee_seller_discount: The refund amount of shipping fee seller discount
  • return_shipping_fee_amount:
  • currency
  • seller_paid_return_shipping_fee_amount: The amount of return shipping fee seller paid.
  • buyer_paid_return_shipping_fee_amount: The amount of return shipping fee buyer paid.
  • platform_paid_return_shipping_fee_amount: The amount of return shipping fee platform paid.
{
  "code": 0,
  "data": {
    "next_page_token": "aDU2dHIzMlFhME5CUzJKUDhDdVJhTDM1WmJkeFVTVW9LTkRaSnNaZCtuWjJXVU5CSDhlaA==",
    "return_orders": [
      {
        "arbitration_status": "IN_PROGRESS",
        "refund_amount": {
          "currency": "USD",
          "refund_shipping_fee": "0.2",
          "refund_subtotal": "1",
          "refund_tax": "0.03",
          "refund_total": "1.23"
        },
        "discount_amount":{
          "currency": "USD",
          "product_platform_discount":"12",
          "product_seller_discount":"12",
          "shipping_fee_platform_discount":"12",
          "shipping_fee_seller_discount":"12"
        },
        "return_shipping_fee_amount":{
          "currency": "USD",
          "seller_paid_return_shipping_fee":"12",
          "buyer_paid_return_shipping_fee":"12",
          "platform_paid_return_shipping_fee":"12"
       },
  "message": "Success",
  "request_id": "202203070749000101890810281E8C70B7"
}

Calculation logic: refund_total = refund_subtotal + refund_shipping_fee + refund_tax

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§5 Which markets are affected?

This change is rolled out to all markets.

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§6 Who is affected?

This change can be integrated by all sellers.

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§7 Which version is applicable?

This change is applicable only to v202309.

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§8 What action is required?

Any seller that wants to do advanced data analytics on the return amounts can integrate the new data points.

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