stable本次发布有变化全部展示
来自 TikTok Shop 官方资料快照 ·
- 当前资料结构化阅读页
- 固定快照已留存，可追溯
- 官方原文可核对
资料正文
§1 Path: /return_refund/202309/cancellations/{cancel_id}/reject
#§2 Method: [POST]
#§3 Function Description
Use this API to reject a buyer's cancellation request for the specified cancel_id. Before calling this API, make sure the request is still in a state where seller rejection is currently allowed.
§4 Common Parameters
For common parameters, refer to How to call TikTok Shop APIs - Common Parameters
| Properties | Location | Type | Require | Sample | Properties description |
|---|---|---|---|---|---|
| shop_cipher | query | string | Y | GCP_XF90igAAAABh00qsWgtvOiGFNqyubMt3 | Use this property to pass shop information in requesting the API. Failure in passing the correct value when requesting the API for cross-border shops will return incorrect response. |
| Get by API Get Authorization Shop | |||||
| content-type | header | string | Y | application/json | Allowed type: application/json |
§5 Request Path Parameters
| Properties | Type | Require | Sample | Properties description |
|---|---|---|---|---|
| cancel_id | string | Y | 4035319218955782461 | The cancellation request ID to approve. Use the cancel_id returned by Search Cancellations. Do not pass the order ID here. |
§6 Request Query Parameters
| Properties | Type | Require | Sample | Properties description |
|---|---|---|---|---|
| app_key | string | Y | 38abcd | Every single app will have a unique key. Please use the specific key assigned to your app. |
| sign | string | Y | 5361235029d141222525e303d742f9e38aea052d10896d3197ab9d6233730b8c | Signature generated by gen algorithm. When you send API requests to TTS, you must sign them so that TTS can identify the senders. |
| timestamp | int | Y | 1623812664 | Unix timestamp GMT (UTC+00:00). This timestamp is used across all API requests. Developers can use this convert to local time. |
| idempotency_key | string | N | 40b456b1-78e7-412d-9fe6-82181496e1bd | The idempotency key is a unique value generated by the client which the server uses to recognize a request. |
You may choose your own method of creating unique keys. We suggest using UUIDs, or another random string with enough entropy, to avoid collisions. Idempotency keys can be up to 255 characters long. |
§7 Request Body Parameters
| Properties | Type | Require | Sample | Properties description |
|---|---|---|---|---|
| reject_reason | string | Y | seller_reject_apply_product_has_been_packed | Seller's reason for rejecting the buyer's order cancellation request. Use the Get Decision Eligibility endpoint to retrieve the currently available rejection reasons for the same cancellation request, and submit the returned rejection reason name in this field. |
| comment | string | N | I have packed the products before cancellation request | Seller's comment on rejection decision. This is where a seller will provide more information about rejecting the request. |
| images | []object | N | List of images provided by the seller to support seller's decision to reject the order cancellation request. | |
| ^image_id | string | Y | tos-maliva-i-o3syd03w52-us/57a1c8908fe74572861ea5e50887d8d1 | Image ID. |
| ^mime_type | string | N | image/png | MIME type. |
| ^height | int | N | 200 | Image height. |
| Unit: px | ||||
| ^width | int | N | 200 | Image width. |
| Unit: px |
§8 Request Sample
Query
https://open-api.tiktokglobalshop.com/return_refund/202309/cancellations/4035319218955782461/reject?app_key=123abc&sign=5361235029d141222525e303d742f9e38aea052d10896d3197ab9d6233730b8c×tamp=1625484268&shop_cipher=ROW_RHkDDABBAAB8tKAVoAqsMTjsQZFLyNfY&idempotency_key=40b456b1-78e7-412d-9fe6-82181496e1bd
Body
{"reject_reason":"seller_reject_apply_product_has_been_packed","comment":"I have packed the products before cancellation request","images":[{"image_id":"tos-maliva-i-o3syd03w52-us/57a1c8908fe74572861ea5e50887d8d1","mime_type":"image/png","height":200,"width":200}]}
§9 Response Parameters
| Properties | Type | Sample | Properties description |
|---|---|---|---|
| code | int | 0 | The success or failure status code returned in API response. |
| message | string | Success | The success or failure messages returned in API response. Reasons of failure will be described in the message. |
| request_id | string | 202203070749000101890810281E8C70B7 | Request log |
| data | object | Specific return information |
§10 Response Sample
{"code":0,"data":{},"message":"Success","request_id":"202203070749000101890810281E8C70B7"}
§11 Error Code
For common error codes, refer to How to call TikTok Shop APIs - Common Error Code
| Code | Message |
|---|---|
| 11050001 | invalid param |
| 25001001 | An invalid request parameter was passed. Please check that you have the correct parameter type(s) and format. |
| 25001003 | Invalid order status. |
| 25001014 | Unknown return reason. Please ensure you are passing a valid return reason. |
| 25001016 | reverse reason not match action type |
| 25001020 | The provided return reason is currently offline. Please select a different return reason. |
| 25001028 | reverse lock failed |
| 25001057 | reverse reason not match reason type |
| 25001058 | reverse downstream data load error |
| 25007006 | Order not found. |
| 25011011 | reverse status cannot reject application |
| 25020003 | decision not match reverse status |
| 25020004 | decision not match reverse type |
| 25020005 | No permission to process this order |
| 25020010 | Aftersales has been approved and cannot be rejected. |