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Upload Product File

TikTok Shop 官方资料 · TikTok Shop Partner Center 开发者文档 · 适合开发者

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平台 / profile
TikTok Shop / profile.tiktok.docs_api
语言
en-US
发布版本
cn-20260909-2
标签
zhuge/sourceplatform/tiktok_shopaudience/developercategory/api_doctopic/compliancetopic/developer

资料正文

§1 Path: /product/202309/files/upload

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§2 Method: [POST]

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§3 Function Description

Upload non-image files, such as PDF or video to TikTok Shop. Use this API when you need to add videos to your product to improve the shopping experience, or submit certifications or reports to meet TikTok Shop requirements for listing restricted products. Note: You must store the response body to retrieve the ID or URL required to associate the file with a product during product creation or editing.


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§4 Common Parameters

For common parameters, refer to How to call TikTok Shop APIs - Common Parameters

Properties Location Type Require Sample Properties description
content-typeheaderstringYmultipart/form-dataAllowed type: multipart/form-data
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§5 Request Query Parameters

Properties Type Require Sample Properties description
app_keystringY38abcdEvery single app will have a unique key. Please use the specific key assigned to your app.
signstringY5361235029d141222525e303d742f9e38aea052d10896d3197ab9d6233730b8cSignature generated by gen algorithm. When you send API requests to TTS, you must sign them so that TTS can identify the senders.
timestampintY1623812664Unix timestamp GMT (UTC+00:00). This timestamp is used across all API requests. Developers can use this convert to local time.
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§6 Request Body Parameters

Properties Type Require Sample Properties description
datafileYThe local file to be uploaded.

Note

  • Supported formats: PDF, MP4, MOV, MKV, WMV, WEBM, AVI, 3GP, FLV, MPEG
  • Max PDF size: 20 MB
  • Max video size: 100 MB
  • Video aspect ratio: 9:16 to 16:9

Recommendations for product videos:

  • Aspect ratio: 1:1
  • Resolution: HD 720p or higher
  • Duration: 20 - 60 seconds | name |string |Y |SNI.pdf |The name of the file, including the file extension (e.g. certification.pdf)

Note:

  • Do not use additional periods, except the one preceding the file extension.
  • Do not begin the name with symbols.
  • Do not include spaces. |
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§7 Request Sample

Query

https://open-api.tiktokglobalshop.com/product/202309/files/upload?app_key=123abc&sign=5361235029d141222525e303d742f9e38aea052d10896d3197ab9d6233730b8c&timestamp=1625484268
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§8 Response Parameters

Properties Type Sample Properties description
codeint0The success or failure status code returned in API response.
messagestringSuccessThe success or failure messages returned in API response. Reasons of failure will be described in the message.
request_idstring202203070749000101890810281E8C70B7Request log
dataobjectSpecific return information
^idstringv09e40f40000cfu0ovhc77ub7fl97k4wThe file ID generated by TikTok Shop.
Pass this value when creating or editing a product to associate the file with the product.
^urlstringhttps://p-oec-va.ibyteimg.com/tos-maliva-i-o3syd03w52-us/c668cdf70b7f483c94dbe
The URL to access and view the file.
^namestringSNI.PDFThe name of the file.
^formatstringPDFThe format of the file.
Possible values: PDF, MP4, MOV, MKV, WMV, WEBM, AVI, 3GP, FLV, MPEG
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§9 Response Sample

{"code":0,"data":{"id":"v09e40f40000cfu0ovhc77ub7fl97k4w","url":"https://p-oec-va.ibyteimg.com/tos-maliva-i-o3syd03w52-us/c668cdf70b7f483c94dbe\n","name":"SNI.PDF","format":"PDF"},"message":"Success","request_id":"202203070749000101890810281E8C70B7"}
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§10 Error Code

For common error codes, refer to How to call TikTok Shop APIs - Common Error Code

Code Message
12019103Couldn't upload file, the file is empty.
12019104The file name is empty.
12019105Failed to process the file. The format or content is not supported.
12019122The video ratio must be between 9:16 and 16:9.
12038002Invalid upload file. Please ensure you are passing the correct file data.
12038004Failed to process the image. The format or content is not supported.
12038005The file size exceeds the maximum allowed size.
36009003Internal error. Please try again. If the issue persists after multiple attempts, please contact platform support.
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