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§1 Path: /logistics/202604/orders/{order_id}/tracking
#§2 Method: [GET]
#§3 Function Description
This API can use the order number to obtain the corresponding logistics tracking information, it can obtain more comprehensive logistics tracking information, which is more detailed than the Get tracking API, but only for CBT orders now. Refer: action_code/action_code_name mapping details https://partner.tiktokshop.com/docv2/page/37tihrdq
§4 Common Parameters
For common parameters, refer to How to call TikTok Shop APIs - Common Parameters
| Properties | Location | Type | Require | Sample | Properties description |
|---|---|---|---|---|---|
| shop_cipher | query | string | Y | GCP_XF90igAAAABh00qsWgtvOiGFNqyubMt3 | Use this property to pass shop information in requesting the API. Failure in passing the correct value when requesting the API for cross-border shops will return incorrect response. |
| Get by API Get Authorization Shop | |||||
| content-type | header | string | Y | application/json | Allowed type: application/json |
§5 Request Path Parameters
| Properties | Type | Require | Sample | Properties description |
|---|---|---|---|---|
| order_id | string | Y | 576461413038785752 | TikTok Shop order ID. |
§6 Request Query Parameters
| Properties | Type | Require | Sample | Properties description |
|---|---|---|---|---|
| app_key | string | Y | 38abcd | Every single app will have a unique key. Please use the specific key assigned to your app. |
| sign | string | Y | 5361235029d141222525e303d742f9e38aea052d10896d3197ab9d6233730b8c | Signature generated by gen algorithm. When you send API requests to TTS, you must sign them so that TTS can identify the senders. |
| timestamp | int | Y | 1623812664 | Unix timestamp GMT (UTC+00:00). This timestamp is used across all API requests. Developers can use this convert to local time. |
§7 Request Sample
Query
https://open-api.tiktokglobalshop.com/logistics/202604/orders/576461413038785752/tracking?app_key=123abc&sign=5361235029d141222525e303d742f9e38aea052d10896d3197ab9d6233730b8c×tamp=1625484268&shop_cipher=ROW_RHkDDABBAAB8tKAVoAqsMTjsQZFLyNfY
§8 Response Parameters
| Properties | Type | Sample | Properties description |
|---|---|---|---|
| code | int | 0 | The success or failure status code returned in API response. |
| message | string | Success | The success or failure messages returned in API response. Reasons of failure will be described in the message. |
| request_id | string | 202203070749000101890810281E8C70B7 | Request log |
| data | object | Specific return information | |
| ^order_id | string | 577071607420326620 | TikTok Shop order ID. |
| ^logistics_details | []object | A list of logistics details. One order may contain multiple parcels. | |
| ^^newest_tracking_no | string | 861651122474 | The latest logistics tracking number for this parcel. |
| ^^carrier_name | string | J&T Express | The carrier name. |
| ^^track_list | []object | A list of logistics tracking events for this parcel. | |
| ^^^description | string | Package has been delivered!\n | Description of this tracking event. |
| ^^^tracking_no | string | 861651122474 | The logistics tracking number associated with this tracking event. |
| ^^^update_time_millis | int | 1694686949000 | Unix timestamp in milliseconds (GMT/UTC+00:00) when this tracking event was updated. |
| ^^^action_code | int | 50101 | Action code of this tracking event. It is an enumerated status value; the full enumeration list is maintained by the business side. |
| Refer: action_code/action_code_name mapping details https://partner.tiktokshop.com/docv2/page/37tihrdq | |||
| ^^^action_code_name | string | signed_personally | Human-readable name of the action_code. It is an enumerated status value; the full enumeration list is maintained by the business side. |
§9 Response Sample
{"code":0,"data":{"order_id":"577071607420326620","logistics_details":[{"newest_tracking_no":"861651122474","carrier_name":"J\u0026T Express","track_list":[{"description":"Package has been delivered!\\n","tracking_no":"861651122474","update_time_millis":1694686949000,"action_code":50101,"action_code_name":"signed_personally"}]}]},"message":"Success","request_id":"202203070749000101890810281E8C70B7"}
§10 Error Code
For common error codes, refer to How to call TikTok Shop APIs - Common Error Code
| Code | Message |
|---|---|
| 36009003 | Internal error. Please try again. If the issue persists after multiple attempts, please contact platform support. |
| 11007009 | This order is not in supported business scenes |
| 11007010 | System is busy, please try again later. |