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§1 Path: /affiliate_seller/202412/conversation/{conversation_id}/messages
#§2 Method: [GET]
#§3 Function Description
Get chat history in one conversation.
§4 Common Parameters
For common parameters, refer to How to call TikTok Shop APIs - Common Parameters
| Properties | Location | Type | Require | Sample | Properties description |
|---|---|---|---|---|---|
| shop_cipher | query | string | Y | GCP_XF90igAAAABh00qsWgtvOiGFNqyubMt3 | Use this property to pass shop information in requesting the API. Failure in passing the correct value when requesting the API for cross-border shops will return incorrect response. |
| Get by API Get Authorization Shop | |||||
| content-type | header | string | Y | application/json | Allowed type: application/json |
§5 Request Path Parameters
| Properties | Type | Require | Sample | Properties description |
|---|---|---|---|---|
| conversation_id | string | Y | 1234567890 | The conversation identifier. |
§6 Request Query Parameters
| Properties | Type | Require | Sample | Properties description |
|---|---|---|---|---|
| app_key | string | Y | 38abcd | Every single app will have a unique key. Please use the specific key assigned to your app. |
| sign | string | Y | 5361235029d141222525e303d742f9e38aea052d10896d3197ab9d6233730b8c | Signature generated by gen algorithm. When you send API requests to TTS, you must sign them so that TTS can identify the senders. |
| timestamp | int | Y | 1623812664 | Unix timestamp GMT (UTC+00:00). This timestamp is used across all API requests. Developers can use this convert to local time. |
| page_size | int | Y | 20 | The maximum number of queries. The maximum number is 20. |
| page_token | string | N | b2Zmc2V0PTAK | Pagination offset determines where you begin to query. It's empty when you raise your first request. |
§7 Request Sample
Query
https://open-api.tiktokglobalshop.com/affiliate_seller/202412/conversation/1234567890/messages?app_key=123abc&sign=5361235029d141222525e303d742f9e38aea052d10896d3197ab9d6233730b8c×tamp=1625484268&shop_cipher=ROW_RHkDDABBAAB8tKAVoAqsMTjsQZFLyNfY&page_size=20&page_token=b2Zmc2V0PTAK
§8 Response Parameters
| Properties | Type | Sample | Properties description |
|---|---|---|---|
| code | int | 0 | The success or failure status code returned in API response. |
| message | string | Success | The success or failure messages returned in API response. Reasons of failure will be described in the message. |
| request_id | string | 202203070749000101890810281E8C70B7 | Request log |
| data | object | Specific return information | |
| ^has_more | bool | true | Whether there are any more messages. |
| ^next_page_token | string | b2Zmc2V0PTAK | Cursor for the next page request. |
| ^messages | []object | ||
| ^^conversation_index | string | 1735032460678899 | Index of the message in the conversation. Higher index corresponds to newer message. |
| ^^message_body | object | Message's content | |
| ^^^id | string | 7451907556216407553 | Message ID. |
| ^^^conversation_id | string | 7451873679308620048 | Conversation ID to which the message belongs. |
| ^^^type | string | TEXT | Message type, with possible values: |
- TEXT
- PRODUCT_CARD
- TARGET_COLLABORATION_CARD
- FREE_SAMPLE_CARD
- IMAGE
- CRM_TEXT_WITH_IMAGE_CARD
- CRM_TEXT_WITH_PRODUCTS_CARD
- NOTIFICATION
- EMOTICONS
- SYSTEM The response's message type support more type.Especially image, crm card,notification,emoticons and system. | ^^^content |string |{"content": "simple text message"} |Message content, in JSON serialized string.
- TEXT: {"content": "simple text"}
- PRODUCT_CARD: {"product_id": "12345"}
- TARGET_INVITATION_CARD {"invitation_group_id": "1234"}
- FREE_SAMPLE_CARD {"apply_id": "1234"}
- IMAGE: { "height": "290", "url": "https://tosv.boei18n.byted.org/obj/temai-im/FszkJ53nSapYG6KDaJQmqR3jjoZGwww304-290", "width": "304" }
- CRM_TEXT_WITH_IMAGE_CARD { "title":"abc", "content":"efg", "url":"https://tosv.boei18n.byted.org/obj/temai-im/FszkJ53nSapYG6KDaJQmqR3jjoZGwww304-290" }
- CRM_TEXT_WITH_PRODUCTS_CARD { "title":"abc", "content":"efg", "productIds":[123,456,789,222] }
- NOTIFICATION,SYSTEM {"content": "notification/system message"}
- EMOTICONS { "height": "110", "url": "https://tosv.boei18n.byted.org/obj/temai-im/FszkJ53nSapYG6KDaJQmqR3jjoZGwww304-290", "width": "110" } | ^^^create_time |int |1691411573 |Message creation time, represented as a Unix timestamp (seconds). | ^^^sender_id |string |2368694990397660924 |The message sender im id |
§9 Response Sample
{"code":0,"data":{"has_more":true,"next_page_token":"b2Zmc2V0PTAK","messages":[{"conversation_index":"1735032460678899","message_body":{"id":"7451907556216407553","conversation_id":"7451873679308620048","type":"TEXT","content":"{\"content\": \"simple text message\"}","create_time":1691411573,"sender_id":"2368694990397660924"}}]},"message":"Success","request_id":"202203070749000101890810281E8C70B7"}
§10 Error Code
For common error codes, refer to How to call TikTok Shop APIs - Common Error Code
| Code | Message |
|---|---|
| 16032001 | nvalid parameter Creator and Seller, please ensure Region mismatch. |
| 36009003 | Internal error. Please try again. If the issue persists after multiple attempts, please contact platform support. |
