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§1 What do the fields "return_ship_due_date", "return_seller_due_date", and "needs_logistics" represent in response of the "v2.return.get_return_detail" API?
What do the fields "return_ship_due_date", "return_seller_due_date", and "needs_logistics" represent in response of the "v2.return.get_return_detail" API?
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"return_ship_due_date": The deadline for the buyer to return the goods. If this date is missed, the buyer’s return request will be canceled. If the seller opts for self-collection (non-integrated reverse logistics), this date is the deadline for the seller to retrieve the goods and respond to any disputes regarding the returned items. If the seller misses this deadline, the return will be approved, and the refund will be issued to the buyer.
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"return_seller_due_date": The deadline by which the seller must respond after the buyer has shipped the returned goods. If the seller fails to respond by this date, the refund will be issued to the buyer.
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"needs_logistics": It indicates whether the goods can be physically returned. If true, it means that the items can be returned, but it does not necessarily mean that the buyer has chosen the return & refund option.
Note: To determine whether an order is a refund-only order or a return & refund, you can check the “return_solution” field in v2.returns.get_return_detail .
