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§1 v2.payment.get_income_detail
Retrieves detailed order-level income information across various income statuses for a specified time period. This API enables partners to display granular transaction-level income data consistent with Seller Center’s “Income Details” view, segmented by income status and payout stage. The API dynamically adapts data fields based on the seller’s shop type (Local or Cross Border) and the selected income status (e.g., Pending, To Release, Released).
§2 Overview
Overview
| Field | Value |
|---|---|
| Module | Payment |
| API type | Shop |
| HTTP method | GET |
| Path | /api/v2/payment/get_income_detail |
| Production URL | https://partner.shopeemobile.com/api/v2/payment/get_income_detail |
| Sandbox URL | https://partner.test-stable.shopeemobile.com/api/v2/payment/get_income_detail |
| Permission | ERP System; Seller In House System; Accounting And Finance |
§3 Request parameters
Request parameters
| Name | Type | Required | Sample | Description |
|---|---|---|---|---|
| date_from | string | Yes | 2025-09-25 | Start date (YYYY-MM-DD) of the income reference period. This field is only used for Income Status = Released, the other statuses will display all records currently in that status.; For income Status = Released, For Released → Payout released date: 1. date_to must be later than date_from; 2. date range cannot exceed 14 days; 3. Input must follow valid date format. |
| date_to | string | Yes | 2025-09-30 | End date (YYYY-MM-DD) of the income reference period. Must be later than date_from. This field is only used for Income Status = Released, the other statuses will display all records currently in that status.; For income Status = Released, For Released → Payout released date: 1. date_to must be later than date_from; 2. date range cannot exceed 14 days; 3. Input must follow valid date format. |
| income_status | int32 | Yes | 1 | Status of Seller Income payout (Enum - Desc); Local; 1 -Released; 2 - Pending; CB; 0 - To Release; 1 - Released; 2 - Pending |
| cursor | string | No | 176714986216530 | Pagination token for the next set of results. Use an empty string "" for the first request. |
| page_size | int64 | Yes | 30 | Number of income detail records to retrieve per page |
§4 Response parameters
Response parameters
| Name | Type | Required | Sample | Description |
|---|---|---|---|---|
| error | string | Indicate error type if hit error. Empty if no error happened. | ||
| message | string | Indicate error details if hit error. Empty if no error happened. | ||
| request_id | string | The identifier for an API request for error tracking.; <path></path><path></path> | ||
| income_detail_list | object | List of income detail records returned for the specified time range and status. | ||
| income_detail_list.next_page | object | Contains pagination metadata for fetching the next page. | ||
| income_detail_list.next_page.cursor | string | 176714986216530 | Token to retrieve the next page of results. Returns empty if there is no more data. | |
| income_detail_list.next_page.page_size | int32 | 30 | Number of records returned per page. | |
| income_detail_list.income_detail_list_item | object | List of income detail objects | ||
| income_detail_list.income_detail_list_item.payment_method | string | ATM Payment | Payment channel or method used for the order | |
| income_detail_list.income_detail_list_item.order_sn | string | 2510102F4S56JW | Unique order serial number associated with the income record. | |
| income_detail_list.income_detail_list_item.description | string | Order Income | Type of income or billing item — e.g., Order Income, Adjustment etc | |
| income_detail_list.income_detail_list_item.status | string | The payment has been successfully transferred. | Status description of the order income or payout. | |
| income_detail_list.income_detail_list_item.currency | string | Thai Baht | Currency in which the income was transacted. | |
| income_detail_list.income_detail_list_item.estimated_escrow_amount | float | 4709353.87 | Estimated escrow amount pending release for the order. | |
| income_detail_list.income_detail_list_item.estimated_payout_time | int64 | 1755584911 | Estimated payout time (Unix timestamp). Applicable for Pending/To Release status. | |
| income_detail_list.income_detail_list_item.to_release_amount | float | 4709353.87 | Amount that is queued for release to seller (Cross Border only). | |
| income_detail_list.income_detail_list_item.creation_date | int64 | 1694753463 | Order creation timestamp (Unix format). | |
| income_detail_list.income_detail_list_item.released_amount | float | 4709353.87 | Amount successfully released to the seller. | |
| income_detail_list.income_detail_list_item.actual_payout_time | int64 | 1755584911 | Actual payout time (Unix timestamp) when funds were transferred. |
§5 Common parameters
Common parameters
| Name | Type | Required | Sample | Description |
|---|---|---|---|---|
| partner_id | int | 1 | Partner ID is assigned upon registration is successful. Required for all requests. | |
| timestamp | timestamp | 1610000000 | This is to indicate the timestamp of the request. Required for all requests. Expires in 5 minutes. | |
| access_token | string | c09222e3fc40ffb25fc947f738b1abf1 | The token for API access, using to identify your permission to the api. Valid for multiple use and expires in 4 hours. | |
| shop_id | int | 600000 | Shopee's unique identifier for a shop. Required param for most APIs. | |
| sign | string | e318d3e932719916a9f9ebb57e2011961bd47abfa54a36e040d050d8931596e2 | Signature generated by partner_id, api path, timestamp, access_token, shop_id and partner_key via HMAC-SHA256 hashing algorithm. More details: https://open.shopee.com/documents?module=87&type=2&id=58&version=2 |
§6 Request samples
Request samples
§7 Java
Java
{
"shop_id": 406906,
"income_status": 1,
"date_from": "2025-08-08",
"date_to": "2025-08-20",
"cursor": "",
"limit": 5
}
}
§8 Response sample
Response sample
§9 JSON
JSON
{
"error": "",
"income_detail_list": {
"list": [
{
"actual_payout_time": 1762532978,
"currency": "IDR",
"order_sn": "251101MPY3RDD3",
"payment_method": "Cash on Delivery",
"released_amount": 19246,
"status": "Dana telah dilepaskan"
},
{
"actual_payout_time": 1762532566,
"currency": "IDR",
"order_sn": "251102PVD4RMNF",
"payment_method": "Cash on Delivery",
"released_amount": 19125,
"status": "Dana telah dilepaskan"
},
{
"actual_payout_time": 1762530072,
"currency": "IDR",
"order_sn": "251101KV5GUESA",
"payment_method": "ShopeePay Balance",
"released_amount": 21455,
"status": "Dana telah dilepaskan"
},
{
"actual_payout_time": 1762529568,
"currency": "IDR",
"order_sn": "251101MMCCDJ3N",
"payment_method": "Cash on Delivery",
"released_amount": 19246,
"status": "Dana telah dilepaskan"
},
{
"actual_payout_time": 1762529117,
"currency": "IDR",
"order_sn": "251103RVWNM3HC",
"payment_method": "Cash on Delivery",
"released_amount": 39743,
"status": "Dana telah dilepaskan"
},
{
"actual_payout_time": 1762528957,
"currency": "IDR",
"order_sn": "251103RBJT4SNQ",
"payment_method": "Cash on Delivery",
"released_amount": 31619,
"status": "Dana telah dilepaskan"
},
{
"actual_payout_time": 1762528198,
"currency": "IDR",
"order_sn": "251028ABKCKESK",
"payment_method": "Cash on Delivery",
"released_amount": 40993,
"status": "Dana telah dilepaskan"
},
{
"actual_payout_time": 1762527039,
"currency": "IDR",
"order_sn": "2510251MRCQ5NM",
"payment_method": "Cash on Delivery",
"released_amount": 21472,
"status": "Dana telah dilepaskan"
},
{
"actual_payout_time": 1762526637,
"currency": "IDR",
"order_sn": "251103SE7GQU1Y",
"payment_method": "Online Payment",
"released_amount": 224214,
"status": "Dana telah dilepaskan"
},
{
"actual_payout_time": 1762524417,
"currency": "IDR",
"order_sn": "251102PTG2QQNT",
"payment_method": "Cash on Delivery",
"released_amount": 19246,
"status": "Dana telah dilepaskan"
}
],
"next_page": {
"cursor": "216223606250140",
"page_size": 10
}
},
"message": "",
"request_id": "956651be4362b78fb565545dcc83a400"
}
§10 Error example
Error example
§11 JSON
JSON
{
"error": "error_param",
"message": "release_time_from and/or release_time_to parameter is missing or invalid. Please provide both a valid start date and end date to query, where the start date cannot be later than the end date, and the date range must not exceed 14 days.",
"request_id": "e3e3e7f341549a4efbbe99ba66b54501"
}
§12 Errors
Errors
| Error | Description | Solution |
|---|---|---|
| error_param | parameter invalid | |
| error_param | Invalid Time Range: Only records from the past 5 years are supported for the TW region. | |
| error_param | release_time_from and/or release_time_to parameter is missing or invalid. Please provide both a valid start date and end date to query, where the start date cannot be later than the end date, and the date range must not exceed 14 days. | |
| error_shop | shopid is invalid | |
| error_param | Access blocked for Mart shops, please retrieve income details using Outlet Shop ID instead. | |
| error_user_refresh_token | Your refresh token is error, please check refresh token or user_id. |
§13 Common errors
Common errors
| Error | Description | Solution |
|---|---|---|
| error_auth | partner_id is invalid | |
| error_auth | The App is deleted, and you'll be unable to make any API call. | |
| error_auth | App developer’s permissions for authorizations have been restricted. If you’re a seller, contact the developer for more information. If you’re the developer, refer to the Open Platform Console for details. | |
| error_param | There is no partner_id in query. | |
| error_param | Invalid partner_id. | |
| error_param | no timestamp | |
| error_param | Invalid timestamp | |
| error_param | There is no sign in query. | |
| error_sign | Wrong sign. | |
| invalid_partner_id | Invalid partner_id, please have a check. | |
| error_auth | No permission to current api. | |
| error_api_call_restricted | The App permission for api call have been restricted. If you’re a seller, contact the developer for more information. If you’re the developer, refer to the Open Platform Console for details. | |
| api_suspended | The API is offline. Please call v2 API instead. | |
| error_limit | The total API call number made by your APP has reached the daily API call limit, please try again after 00: 00 (UTC+08:00) | |
| error_rate_limit | Too many requests. You have reached the rate limit. Please try again later. | |
| source_ip_undeclared | Request Source IP ({ip}) is undeclared. Please declare all your IP addresses in the Shopee Open Platform Console > App list > IP Address Whitelist | |
| error_param | Permission denied. This API is currently offline or the request path is incorrect. | |
| error_param | Partner_id is invalid, should be an integer between 0 and 4294967295. | |
| error_param | no timestamp. | |
| error_param | Timestamp is invalid, should be an integer between 0 and 4294967295. | |
| error_param | Timestamp is expired. | |
| error_partner_key_expired | Your API partner key has expired, please reset the Live API Partner Key in Console to get a new valid partner key to call open api. | |
| error_api_permission | This app type has no permission to this API. | |
| error_param | There is no access_token in query. | |
| error_auth | Invalid access_token. | |
| error_auth | Invalid partner_id or shopid. | |
| shop_no_linked | Partner and shop has no linked. | |
| shop_banned | The shop account has been banned. Permissions for shop authorization and API calls have been suspended until the shop account is restored. | |
| invalid_acceess_token | Invalid access_token, please have a check. | |
| partner_shop_no_link | Invalid partner_id or shop_id, please have a check. | |
| error_ashop_api_permission | The shop is Affiliate shop has no permission to call this API. | |
| error_kyc_auth | No permission. Please inform the seller to complete the Seller Registration on Shopee Seller Center first, then this shop can call for this API. | |
| error_auth | System error, please try again later. | |
| error_param | There is no shop_id in query. | |
| error_param | shop_id is invalid, should be an integer between 0 and 4294967295. |
§14 Update log
Update log
| Date | Change |
|---|---|
| 2025-10-31 | - |
| 2025-10-21 | Update to add request and response example |
| 2025-10-14 | New API |
