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§1 v2.logistics.get_shipping_document_result
Use this api to retrieve the status of the shipping document task. Document will be available for download only after the status change to 'READY'.
§2 Overview
Overview
| Field | Value |
|---|---|
| Module | Logistics |
| API type | Shop |
| HTTP method | POST |
| Path | /api/v2/logistics/get_shipping_document_result |
| Production URL | https://partner.shopeemobile.com/api/v2/logistics/get_shipping_document_result |
| Sandbox URL | https://partner.test-stable.shopeemobile.com/api/v2/logistics/get_shipping_document_result |
| Rate limit | [0, 0, 0] |
| Permission | ERP System; Seller In House System; Order Management; Swam ERP |
§3 Request parameters
Request parameters
| Name | Type | Required | Sample | Description |
|---|---|---|---|---|
| order_list | object[] | Yes | The list of orders, limit [1,50] | |
| order_list.order_sn | string | Yes | 201118BCKPJQQ8 | Shopee's unique identifier for an order. |
| order_list.package_number | string | No | 2485710696837122445 | Shopee's unique identifier for the package under an order. You should't fill the field with empty string when there is't a package number. |
| order_list.shipping_document_type | string | No | NORMAL_AIR_WAYBILL | The type of shipping document. Available values: NORMAL_AIR_WAYBILL, THERMAL_AIR_WAYBILL, NORMAL_JOB_AIR_WAYBILL, THERMAL_JOB_AIR_WAYBILL, THERMAL_UNPACKAGED_LABEL |
§4 Response parameters
Response parameters
| Name | Type | Required | Sample | Description |
|---|---|---|---|---|
| request_id | string | 5551ce8db5314c70a362dfe33544f074 | The identifier for an API request for error tracking. | |
| error | string | error_auth | Indicate error type if hit error. Empty if no error happened. | |
| message | string | Invalid access_token. | Indicate error details if hit error. Empty if no error happened. | |
| warning | object[] | Indicate warning message you should take care. | ||
| warning.order_sn | string | Shopee's unique identifier for an order. | ||
| warning.package_number | string | Shopee's unique identifier for the package under an order. | ||
| response | object | Detail informations you are querying. | ||
| response.result_list | object[] | The result data list of the API response. | ||
| response.result_list.order_sn | string | 201118BCKPJQQ8 | Shopee's unique identifier for an order. | |
| response.result_list.package_number | string | 2485710696837122445 | Shopee's unique identifier for the package under an order. | |
| response.result_list.status | string | READY | The status of the shipping document task you querying with order_sn. Available values: READY, FAILED, PROCESSING | |
| response.result_list.fail_error | string | Indicate error type if one element hit error. | ||
| response.result_list.fail_message | string | Indicate error details if one element hit error. |
§5 Common parameters
Common parameters
| Name | Type | Required | Sample | Description |
|---|---|---|---|---|
| partner_id | int | 1 | Partner ID is assigned upon registration is successful. Required for all requests. | |
| timestamp | timestamp | 1610000000 | This is to indicate the timestamp of the request. Required for all requests. Expires in 5 minutes. | |
| access_token | string | c09222e3fc40ffb25fc947f738b1abf1 | The token for API access, using to identify your permission to the api. Valid for multiple use and expires in 4 hours. | |
| shop_id | int | 600000 | Shopee's unique identifier for a shop. Required param for most APIs. | |
| sign | string | e318d3e932719916a9f9ebb57e2011961bd47abfa54a36e040d050d8931596e2 | Signature generated by partner_id, api path, timestamp, access_token, shop_id and partner_key via HMAC-SHA256 hashing algorithm. More details: https://open.shopee.com/documents?module=87&type=2&id=58&version=2 |
§6 Request samples
Request samples
§7 Payload
Payload
{
"order_list": [
{
"order_sn": "210129H5A7WVSE",
"package_number": "2537708677189632625"
},
{
"order_sn": "210129H5A7WVSE",
"package_number": "2537708677189633625"
},
{
"order_sn": "210129H577K4AM",
"package_number": "2537712267513857625"
}
]
}
§8 Java
Java
Unirest.setTimeouts(0, 0);
HttpResponse<String> response = Unirest.post("https://partner.shopeemobile.com/api/v2/logistics/get_shipping_document_result?sign=sign&access_token=access_token×tamp=timestamp&shop_id=shop_id&partner_id=partner_id")
.header("Content-Type","application/json")
.body("{
\"order_list\": [
{
\"order_sn\": \"201118BCKPJQQ8\",
\"package_number\": \"2485710696837122445\",
\"shipping_document_type\": \"NORMAL_AIR_WAYBILL\"
}
]
}")
.asString();
§9 PHP
PHP
<?php
$curl = curl_init();
curl_setopt_array($curl, array(
CURLOPT_URL => 'https://partner.shopeemobile.com/api/v2/logistics/get_shipping_document_result?access_token=access_token&partner_id=partner_id&shop_id=shop_id&sign=sign×tamp=timestamp',
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => '',
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 0,
CURLOPT_FOLLOWLOCATION => true,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => 'POST',
CURLOPT_POSTFIELDS => '{
"order_list": [
{
"order_sn": "201118BCKPJQQ8",
"package_number": "2485710696837122445",
"shipping_document_type": "NORMAL_AIR_WAYBILL"
}
]
}',
CURLOPT_HTTPHEADER => array(
'Content-Type: application/json'
),
));
$response = curl_exec($curl);
curl_close($curl);
echo $response;
§10 cURL
cURL
curl --location --request POST 'https://partner.shopeemobile.com/api/v2/logistics/get_shipping_document_result?access_token=access_token×tamp=timestamp&shop_id=shop_id&partner_id=partner_id&sign=sign' \
--header 'Content-Type: application/json' \
--data-raw '{
"order_list": [
{
"order_sn": "201118BCKPJQQ8",
"package_number": "2485710696837122445",
"shipping_document_type": "NORMAL_AIR_WAYBILL"
}
]
}'
§11 Python
Python
import requests
import json
url = "https://partner.shopeemobile.com/api/v2/logistics/get_shipping_document_result?access_token=access_token&partner_id=partner_id&shop_id=shop_id&sign=sign×tamp=timestamp"
payload=json.dumps({
"order_list": [
{
"order_sn": "201118BCKPJQQ8",
"package_number": "2485710696837122445",
"shipping_document_type": "NORMAL_AIR_WAYBILL"
}
]
})
headers = {
'Content-Type': 'application/json'
}
response = requests.request("POST",url,headers=headers, data=payload, allow_redirects=False)
print(response.text)
§12 Response sample
Response sample
§13 JSON
JSON
{
"message": "",
"warning": [
{
"order_sn": "210129H577K4AM",
"package_number": "2537712267513857625"
}
],
"request_id": "2028925e9f1440a3b8f9c3f8f21dee8d",
"response": {
"result_list": [
{
"status": "READY",
"order_sn": "210129H5A7WVSE",
"package_number": "2537708677189632625"
},
{
"status": "READY",
"order_sn": "210129H5A7WVSE",
"package_number": "2537708677189633625"
},
{
"fail_message": "The package can not print now, please create shipping document first.Detail: order_sn",
"order_sn": "210129H577K4AM",
"fail_error": "logistics.shipping_document_should_print_first",
"package_number": "2537712267513857625"
}
]
},
"error": ""
}
§14 Error example
Error example
§15 JSON
JSON
{
"error": "common.batch_api_all_failed",
"message": "Failed, please check result_list for more details.",
"response": {
"result_list": [
{
"order_sn": "220725D58XURJS3",
"fail_error": "logistics.order_not_exist",
"fail_message": "The order_sn 220725D58XURJS3 is not exist."
}
]
},
"request_id": "550d98e83b6434346337dffc11e6f4e5"
}
§16 Errors
Errors
| Error | Description | Solution |
|---|---|---|
| common.batch_api_all_failed | Failed, please check result_list for more details. | |
| error_not_found | Wrong parameters, detail: {msg}. | |
| error_param | Wrong parameters, detail: {msg}. | |
| error_permission | Sorry you don't have the permission, detail: {msg}. | |
| error_server | System error. Please try again later. | |
| logistics.unknown_error | Unknown error, please contact Shopee to check. Detail: {msg} | |
| logistics.error_booking_order | This order is matched order with booking, don't need arrange shipment through seller side. | |
| logistics.order_not_exist | The order_sn {order_sn} is not exist. | |
| logistics.shipping_document_should_print_first | The package can not print now, please create shipping document first.Detail: {msg} | |
| logistics.package_number_not_exist | Please request with package_number for this split order. | |
| logistics.invalid_address_version | Some addresses are no longer supported per new regulation, please update to avoid wrong fulfilment | |
| error_network | Inner http call failed | |
| error_data | parse data failed | |
| error_data | data not exist | |
| error_param | parameter invalid | |
| error_config | Something is wrong, please try again later. | |
| error_param | The information you queried is not found. | |
| error_param | Wrong parameters, detail: {msg}. | |
| error_server | Something wrong. Please try later. | |
| error_shop | shopid is invalid | |
| error_param | request not from gateway |
§17 Common errors
Common errors
| Error | Description | Solution |
|---|---|---|
| error_auth | partner_id is invalid | |
| error_auth | The App is deleted, and you'll be unable to make any API call. | |
| error_auth | App developer’s permissions for authorizations have been restricted. If you’re a seller, contact the developer for more information. If you’re the developer, refer to the Open Platform Console for details. | |
| error_param | There is no partner_id in query. | |
| error_param | Invalid partner_id. | |
| error_param | no timestamp | |
| error_param | Invalid timestamp | |
| error_param | There is no sign in query. | |
| error_sign | Wrong sign. | |
| invalid_partner_id | Invalid partner_id, please have a check. | |
| error_auth | No permission to current api. | |
| error_api_call_restricted | The App permission for api call have been restricted. If you’re a seller, contact the developer for more information. If you’re the developer, refer to the Open Platform Console for details. | |
| api_suspended | The API is offline. Please call v2 API instead. | |
| error_limit | The total API call number made by your APP has reached the daily API call limit, please try again after 00: 00 (UTC+08:00) | |
| error_rate_limit | Too many requests. You have reached the rate limit. Please try again later. | |
| source_ip_undeclared | Request Source IP ({ip}) is undeclared. Please declare all your IP addresses in the Shopee Open Platform Console > App list > IP Address Whitelist | |
| error_param | Permission denied. This API is currently offline or the request path is incorrect. | |
| error_param | Partner_id is invalid, should be an integer between 0 and 4294967295. | |
| error_param | no timestamp. | |
| error_param | Timestamp is invalid, should be an integer between 0 and 4294967295. | |
| error_param | Timestamp is expired. | |
| error_partner_key_expired | Your API partner key has expired, please reset the Live API Partner Key in Console to get a new valid partner key to call open api. | |
| error_api_permission | This app type has no permission to this API. | |
| error_param | There is no access_token in query. | |
| error_auth | Invalid access_token. | |
| error_auth | Invalid partner_id or shopid. | |
| shop_no_linked | Partner and shop has no linked. | |
| shop_banned | The shop account has been banned. Permissions for shop authorization and API calls have been suspended until the shop account is restored. | |
| invalid_acceess_token | Invalid access_token, please have a check. | |
| partner_shop_no_link | Invalid partner_id or shop_id, please have a check. | |
| error_ashop_api_permission | The shop is Affiliate shop has no permission to call this API. | |
| error_kyc_auth | No permission. Please inform the seller to complete the Seller Registration on Shopee Seller Center first, then this shop can call for this API. | |
| error_auth | System error, please try again later. | |
| error_param | There is no shop_id in query. | |
| error_param | shop_id is invalid, should be an integer between 0 and 4294967295. |
§18 Update log
Update log
| Date | Change |
|---|---|
| 2025-07-07 | Add THERMAL_UNPACKAGED_LABEL option for shipping_document_type |
| 2023-05-15 | update the API description. |
| 2022-07-01 | update the request and respond example |
