[Important][PH] Update for customized Air Waybills (AWB) for channel id: 40066

Dear Developer,

The update below on AWBs is only applicable to developers who provide customized AWBs for PH local sellers.

To facilitate sorting and distribution of parcels, SPX PH is implementing the following guidelines on the layout of customized AWBs:

1.Sort codes must be grouped together and placed at the top of the AWB.

2.The first four (4) digits of the first_recipient_sort_code must be in a larger font size than the succeeding digits. The recommended font sizes for the first (4) digits and the succeeding digits are 36 and 20 respectively.

3.The QR code must be placed on the left-hand side of the AWB.

These guidelines are intended to make it faster and easier to manually sort parcels when necessary.

Affected Logistics Channels

Please follow the prescribed layout and ensure that values are shown in the correct places to avoid operational issues. Failure to comply may result in parcels being rejected for pickup/dropoff, delays in fulfillment, and developer penalties such as restrictions on API access and new shop authorizations.

Please take note that all customized AWBs should comply with these guidelines by 11 Oct 2024.

FAQs

1.Do I need to follow the sample AWB as shown above when designing the SPX AWB? Shopee recommends referring to our standard AWB and following the format to ensure that all mandatory fields are included and displayed in the right locations. Customization is allowed so long as changes do not violate any of the guidelines explicitly communicated regarding layout and sizing.

2.What should I do if some of the mandatory fields are returned as empty fields in the response parameters? If a mandatory field is returned as an empty field, then you do not need to include it in your customized AWBs.

3.Do I need to include the mandatory fields above if you do not have it in the standard SPX AWB? No, you do not need to include it if Shopee’s standard AWB does not have it as well.

4.Does Shopee provide QR code and barcode images? No, you need to create the QR code and barcode images using the tracking numbers provided by the logistics partner.

Please raise an Open Platform Ticket in our Support Center if you have further questions or require further assistance.

Thank you!

亲爱的开发者们，

以下关于 AWB 的更新仅适用于为菲律宾本土卖家提供自画面单(AWB) 的开发者。

为了便于包裹的分类和分发，SPX PH 将实施以下有关自画面单 (AWB) 格式的要求：

1.分类代码必须集中在一起，并放在 AWB 的顶部。

2.first_recipient_sort_code的前四位数字必须比后续数字的字体更大。建议的字体大小分别为第一个（4）位数字和后续数字分别为36和20。

3.QR码必须放置在空运提单的左侧。

这些要求旨在在必要时更快更容易地手动分类包裹。

受影响的物流渠道

请遵循规定的格式，并确保数值显示在正确的位置，以避免操作问题。未能遵守可能导致包裹被拒绝提取/投递、履行延迟以及受到平台的处罚，如对 API 访问和新店铺授权的限制。

请注意，所有自画面单的格式应在2024年10月11日前遵守这些要求。

常见问题：

1.设计SPX AWB时，我需要遵循上述示例AWB的样本吗？

Shopee建议参考我们的标准AWB，并按照格式操作，以确保所有必填字段都包含在内并显示在正确的位置。允许自定义，只要更改不违反关于布局和大小明确传达的任何指南。

2.如果某些必填字段在响应参数中返回为空字段，我该怎么办？

如果返回的必填字段为空字段，则您无需在自定义AWB中包含它。

3.如果标准SPX AWB中没有某些必填字段，我需要包含上述字段吗？

不需要，如果Shopee的标准AWB中也没有该字段。

4.Shopee提供QR码和条形码图像吗？

不提供，您需要使用物流合作伙伴提供的跟踪号码创建QR码和条形码图像。

如果您有进一步问题或需要进一步协助，请在我们的支持中心提交一个开放平台工单。

谢谢！